Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Xanihia Mason

MARIETTA,GA

Summary

Resourceful professional highly skilled in new employee orientation and training. Team-driven Human Resources Administrator offering dynamic personality and extensive background in recruiting, interviewing and hiring valuable employees. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Resources Generalist

GMS
Tucker, Georgia
09.2024 - Current
  • Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
  • Improved employee engagement and moral by developing wellness programs for employees and enforcing positivity guidelines.
  • Investigated employee complaints or grievances related to workplace issues or violations of policy.
  • Facilitated conflict resolution between employees through mediation sessions or counseling services.
  • Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
  • Organized company events such as team building exercises or holiday parties to foster a positive work environment.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.

Human Resources Generalist

Pye Barker
MARIETTA, GA
12.2023 - 07.2024
  • Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
  • Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
  • Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
  • Performed data entry of employee information in HRIS system for accurate record keeping.
  • Monitored attendance records to track tardiness or absences in order to enforce attendance policies.
  • Prepared reports related to personnel activity such as turnover rate or hiring process metrics.
  • Conducted background checks, reference checks and employment verification.
  • Conducted employee hiring and exit interviews.
  • Engaged in data collection, identifying organizational needs and development solutions.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness.

Human Resources Administrator/Lead CSR

Mr. Appliance of Greater Atlanta
Atlanta, Georgia
11.2021 - 11.2023
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Provided essential support to address individual HR needs of employees.
  • Answered incoming calls and emails, providing frontline customer support, or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances, and effectively diffused tense situations.
  • Maintained employee records, ensuring accuracy and confidentiality of all documents.
  • Prepared reports regarding personnel related activities such as turnover rate, absenteeism.
  • Coordinated training sessions for employees on topics such as safety, sexual harassment prevention.
  • Acted as a liaison between employees and upper-level management when needed.
  • Investigated workplace incidents or complaints to ensure fair resolution of issues.

BDC Agent

Classic Cadillac
MARIETTA, GA
05.2018 - 04.2020
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to customers.
  • Determined customer automotive needs by asking relevant questions and working to develop relationships.
  • Developed strong understanding of vehicle product knowledge to assist with automotive sales and customer questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

Associate of Applied Science - Business Management, Human Resources

Chattahoochee Technical College
Marietta, GA
12.2021

High School Diploma -

Pope High School
05.2018

Skills

  • Microsoft Office Suite
  • Problem-solving abilities
  • Customer relations
  • Clerical support
  • Adaptive team player
  • Personnel Recruitment
  • Employee Relations

Certification

  • Human Resource Manager Specialist Cert
  • Manager & Leadership Special Cert
  • Organizational Leadership Cert
  • Supervisor/Manager Spec Cert
  • Business Management Diploma
  • Technical Specialist Cert

Timeline

Human Resources Generalist

GMS
09.2024 - Current

Human Resources Generalist

Pye Barker
12.2023 - 07.2024

Human Resources Administrator/Lead CSR

Mr. Appliance of Greater Atlanta
11.2021 - 11.2023

BDC Agent

Classic Cadillac
05.2018 - 04.2020

Associate of Applied Science - Business Management, Human Resources

Chattahoochee Technical College

High School Diploma -

Pope High School

Similar Profiles

CREATE PROFILE