Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xanthe Sherman Swan

Topeka,KS

Summary

Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.

Overview

15
15
years of professional experience

Work History

Cash Service Specialist II

Edward Jones
Topeka, KS
04.2017 - Current
  • Assisted and coached new hire associates and contractors with the AOD skill
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.

Senior Branch Office Administrator

Edward Jones
Topeka, KS
05.2007 - 04.2017
  • Assisted with coordination and hosting of office events.
  • Set appointments with existing clients and arranged meetings with prospective clients
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.

Education

Bachelor of Arts - Psychology

Washburn University
Topeka, KS
05.1988

Skills

  • Data Entry and Maintenance
  • Call Documentation
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Responding to Difficult Situations

Timeline

Cash Service Specialist II

Edward Jones
04.2017 - Current

Senior Branch Office Administrator

Edward Jones
05.2007 - 04.2017

Bachelor of Arts - Psychology

Washburn University

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Xanthe Sherman Swan