Xaviar Taylor
Brentwood,CA
Summary
Dynamic manager with a proven track record at Tesla, excelling in team leadership and strategic planning. Enhanced employee engagement and streamlined workflows, resulting in improved productivity. Skilled in customer service and staff training, fostering future leaders while maintaining strong relationships with clients and suppliers. Committed to achieving organizational goals through effective decision-making.
Overview
4
4
years of professional experience
Work History
Manager
Tesla
11.2023 - 08.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Track Mechanic
K1 Speed
01.2023 - 08.2023
Manager
Jack in the Box
01.2022 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Associate
Shoe Palace
07.2021 - 12.2021
- Displayed merchandise to attract customer attention and interest.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Clerk
Safeway
01.2021 - 06.2021
- Demonstrated effective multitasking through the successful management of competing priorities.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
Education
Bachelor Of Business - Finance
Morehouse College
Atlanta, GA12.2028
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Strategic planning
Timeline
Manager
Tesla
11.2023 - 08.2024
Track Mechanic
K1 Speed
01.2023 - 08.2023
Manager
Jack in the Box
01.2022 - 08.2023
Sales Associate
Shoe Palace
07.2021 - 12.2021
Clerk
Safeway
01.2021 - 06.2021
Bachelor Of Business - Finance
Morehouse College
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