XAVIER A. HALL
Overland Park,KS
Summary
Transportation operations and carrier management professional with experience supporting high-volume freight movement, coordinating carriers, onboarding new capacity, and keeping day-to-day logistics running smoothly in fast-paced brokerage environments. Comfortable handling shipment tracking, dispatch communication, compliance support, and resolving issues in real time to keep freight on schedule. Known for building strong carrier relationships, staying organized under pressure, and working closely with internal teams to improve workflow, coverage, and service reliability.
Overview
5
5
years of professional experience
Work History
Senior Sales Carrier Representative (Transportation Operations Focus)
Shamrock Trading Corporation
Overland Park, KS
01.2024 - Current
- Coordinate daily transportation operations between carriers, customers, and internal teams to keep freight moving efficiently
- Track shipments from pickup to delivery and step in when issues or delays arise
- Work closely with carriers to secure capacity, maintain relationships, and ensure consistent service
- Source capacity across multiple transportation lanes and support load coverage needs in a high-volume environment
- Support carrier onboarding processes including lane setup, compliance verification, and data entry into internal systems
- Assist with carrier manager boards and daily solicitation efforts to support freight coverage goals
- Negotiate freight rates when needed while balancing cost, service, and operational needs
- Support dispatch and brokerage teams with scheduling, load execution, and shipment updates
- Troubleshoot delays, tracking issues, and last-minute changes in real time to prevent service failures
- Assist in resolving conflicts and service issues through clear communication and de-escalation techniques
- Help onboard new carrier partners and ensure understanding of operational expectations and compliance standards
- Maintain accurate CRM and transportation system records to ensure data integrity and operational visibility
- Collaborate with internal teams to improve workflow efficiency, reduce delays, and support on-time performance goals
Fiber Optic Foreman
National On Demand
Grandview, MO
06.2022 - 08.2022
- Coordinated field operations with engineers and technical teams to complete projects on time
- Installed and configured network systems and related equipment in the field
- Communicated between teams to keep projects organized and on schedule
- Assisted with troubleshooting and resolving on-site technical issues
Wingman
1-800-GOT-JUNK?
Lenexa, KS
05.2021 - 08.2021
- Worked directly with customers during pickups in a fast-paced service environment
- Helped load, organize, and safely remove items from residential and commercial sites
- Ensured a smooth customer experience from start to finish
- Supported daily operations and team efficiency during time-sensitive jobs
Education
Bachelor’s Studies - Communication & Public Relations
Emporia State University
Emporia, KS05-2024
High School Diploma -
Blue Springs High School
Blue Springs, MO05-2018
Skills
- Transportation Operations
- Freight & Load Coordination
- Carrier Relationship Management
- Carrier Onboarding & Compliance
- Capacity Sourcing Across Multiple Lanes
- Dispatch Communication
- Shipment Tracking & Issue Resolution
- Rate Negotiation
- CRM & Transportation Systems
- Problem Solving in Real Time
- Customer Communication
- Organization & Time Management
- Microsoft Office Suite
- Team Collaboration
- Working in Fast-Paced Brokerage Environments
Accomplishments
- Moved over 300 loads multiple times a month
- A member of the diamond club
- Averaged over 13 loads multiple months
- Have made over 40 outbound calls month
ADDITIONAL INFORMATION
- Blue Springs High School Track & Field All-State (110m & 300m Hurdles: 2017, 2018)
- 3-Year Varsity Letterman in Track & Field
- Former Emporia State Track & Field Team Captain
- Strong background in leadership, discipline, and performance under pressure
Timeline
Senior Sales Carrier Representative (Transportation Operations Focus)
Shamrock Trading Corporation
01.2024 - Current
Fiber Optic Foreman
National On Demand
06.2022 - 08.2022
Wingman
1-800-GOT-JUNK?
05.2021 - 08.2021
Bachelor’s Studies - Communication & Public Relations
Emporia State University
High School Diploma -
Blue Springs High School