Xavier Alexander
Arlington,TX
Summary
Adept at diesel engine repair and customer service, I significantly enhanced vehicle performance and client satisfaction at National Carriers. My expertise in welding, brake systems, and effective communication, coupled with a proven track record of teamwork, propelled operational success. Achievements include boosting service efficiency by 30%, showcasing the goal-oriented approach and problem-solving capabilities. Experience in providing quality maintenance services on wide range of vehicles. Skilled in engine and brake repair, diagnostics and troubleshooting. Proven record of successfully restoring vehicles to peak operating performance. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Diesel Mechanic
National Carriers
02.2024 - Current
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Service Technician
Vanguard Kia at Arlington
11.2023 - 02.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Machine Operator
Nations Benefits
07.2023 - 11.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Lube Technician
Mac Haik Ford Desoto
01.2023 - 07.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Delivery Associate
Amazon
09.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Sales Associate
Furnitureville
02.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Machine Operator /Order Picker
Deckers Brands- UGG
05.2020 - 02.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Sales Associate
DTLR
05.2019 - 08.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Texas A&M University - Commerce
Commerce, TX 08.2019 - 05.2020
Lincoln Tech
Arlington, TX 03.2023 - 05.2024
High School Diploma -
Newman Smith
Carrollton, TX05.2019
Skills
- Oil Changes
- Diesel Engine Repair
- Engine repair
- Welding and fabrication
- Brake Systems
- Vehicle inspections
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Client Service
- Conflict Resolution
Timeline
Diesel Mechanic
National Carriers
02.2024 - Current
Service Technician
Vanguard Kia at Arlington
11.2023 - 02.2024
Machine Operator
Nations Benefits
07.2023 - 11.2023
Lincoln Tech
03.2023 - 05.2024
Lube Technician
Mac Haik Ford Desoto
01.2023 - 07.2023
Delivery Associate
Amazon
09.2022 - 01.2023
Sales Associate
Furnitureville
02.2022 - 09.2022
Machine Operator /Order Picker
Deckers Brands- UGG
05.2020 - 02.2022
Texas A&M University - Commerce
08.2019 - 05.2020
Sales Associate
DTLR
05.2019 - 08.2019
High School Diploma -
Newman Smith
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