Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xavier Alfaro

Colorado Springs,CO

Summary

Proven track record of enhancing customer satisfaction and streamlining inventory at Amazon, showcasing strong adaptability and organization skills. Excelled in leadership roles, significantly improving team efficiency and financial accuracy at Carl’s Jr. Specializes in customer service orientation and sales expertise, achieving notable success in customer engagement and operational improvements.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Amazon Fullfilment Wear House Associate

Amazon
12.2021 - 10.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Unloaded merchandise from delivery trucks using company equipment and while maintaining safety guidelines

Cashier Team Lead

Carl’s Jr
09.2019 - 12.2021
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.

Education

Highschool diploma -

Fountain Fort Carson Highschool
Fountain, CO
05.2019

Skills

  • Customer interaction
  • Oral communication
  • Customer service orientation
  • Sales expertise
  • Order Fulfillment
  • Organization
  • Multitasking
  • Adaptability
  • Stock replenishment

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Amazon Fullfilment Wear House Associate

Amazon
12.2021 - 10.2024

Cashier Team Lead

Carl’s Jr
09.2019 - 12.2021

Highschool diploma -

Fountain Fort Carson Highschool

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Xavier Alfaro