Xavier Bailey
Fort Lauderdale
Summary
Dynamic restaurant professional with a proven track record at Papa John's, excelling in team leadership and customer satisfaction. Skilled in food preparation and maintaining cleanliness standards, I effectively optimized operations and enhanced guest experiences through proactive feedback implementation. Recognized for strong teamwork and conflict resolution, ensuring a positive environment for both staff and patrons.
Overview
9
9
years of professional experience
Work History
Restaurant Team Member
Rosie's Bar and Grill
01.2023 - 03.2025
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Restaurant Manager
Papa Johns
01.2016 - 05.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
High School Diploma -
Fort Lauderdale Prep
Oakland Park 05-2018
Skills
- Strong teamwork
- Cleaning and sanitizing
- Taking orders
- Cleanliness standards
- Food preparation
- Order taking
- Kitchen support
Timeline
Restaurant Team Member
Rosie's Bar and Grill
01.2023 - 03.2025
Restaurant Manager
Papa Johns
01.2016 - 05.2023
High School Diploma -
Fort Lauderdale Prep
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