Xavier Barnes
Missouri City,TX
Summary
Experienced Smart Home Expert with a successful track record in installing, configuring, and troubleshooting Smart Home systems. Specializes in alarm systems, access control systems, and CCTV equipment for commercial clients. Utilizes strong communication skills to efficiently close deals and excels in installing and configuring various cameras for both commercial and residential clients. Background in customer service and problem resolution ensures high levels of client satisfaction. Security professional with comprehensive experience in managing access control systems and ensuring secure premises. Known for reliability in high-pressure situations and adept at coordinating with team members to achieve security goals. Recognized for strong problem-solving skills and adaptability in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Access Control Specialist
H&R Operators
Pearland, TX
11.2024 - Current
- Generated comprehensive reports detailing analysis of facility vulnerabilities, recommending strategic improvements for bolstering overall security posture.
- Performed troubleshooting tasks on faulty hardware components related to door locking mechanisms or card reader devices, minimizing downtime due to technical issues.
- Streamlined access management processes with the implementation of a centralized database for managing personnel clearances and facility access.
ADT Smart Home Expert
ADT
Houston
02.2022 - 10.2024
- Demonstrated expertise in installing, configuring, and troubleshooting Smart Home systems.
- Installed and configured alarm systems, access control systems, CCTV equipment, and related hardware for commercial clients.
- Conducted site surveys to determine requirements for new installations or upgrades to existing systems.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Installed and configured a wide range of cameras for commercial and residential clients, including IP, CCTV, dome, bullet and PTZ models.
Premises Technician
AT&T Inc.
Houston
03.2019 - 01.2022
- Performed troubleshooting on copper and fiber optic wires and internet and computer software equipment.
- Followed up with customers to ensure quality work.
- Efficiently repaired and installed equipment such as copper and fiber optic wires for internet services and trouble shooting defective AT&T equipment.
- Worked with hand tools, including hammers, screwdrivers, scopes, Jdsu, toners etc.
- Installed, set up and repaired devices and system components.
- Improved customer satisfaction by finding creative solutions to problems.
Education
High School Diploma - undefined
Fort Bend Elkins High School
Missouri City, TXSkills
- Excellent troubleshooting proficiency
- Copper and fiber optic Installation and wiring
- Background in customer service
- Installing equipment
- Safety awareness
- Customer service
- Problem resolution
Certification
Private security
Timeline
Access Control Specialist
H&R Operators
11.2024 - Current
ADT Smart Home Expert
ADT
02.2022 - 10.2024
Premises Technician
AT&T Inc.
03.2019 - 01.2022
High School Diploma - undefined
Fort Bend Elkins High School