Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Xavier Brown

Thomasville,GA

Summary

Fourteen Years Customer Service, Delivery Driver, Loading, Stocking, and Forklift Experience

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Overview

9
9
years of professional experience

Work History

Delivery Driver

Best Buy (Geek squad)
10.2021 - 12.2023
  • Loaded, Unloaded, and transported appliances to their designated areas
  • Delivered and installed appliances in customers homes and commercial business
  • Handled and completed paperwork on damage and repair returns
  • Made pre calls to setup deliveries for that day and the following day as well
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Inspected load security and checked for damages.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Delivery Driver

Keefe Food Services
02.2021 - 08.2021
  • Drove electric pallet jack and forklifts
  • Loaded, Unloaded and transported items to their designated areas
  • Labeled and separated merchandise
  • Handled and turned in paperwork for merchandise handled
  • Delivered commissary to various Correctional institutions
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Inspected load security and checked for damages.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.

Delivery Driver

LKQ/ Keystone
03.2018 - 12.2018
  • Delivered and retrieved parts from various retailers
  • Adhered to a strict and detailed schedule/ route
  • Invoiced, collected payments, and receipts clients upon delivery of merchandise
  • Maintained paperwork daily for all deliveries performed
  • Uphold customer service policies as expected by company
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Inspected load security and checked for damages.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Kept detailed records of deliveries and money received from customers.

Retail Assistant Service Manager

Pep Boys Auto Service and Tires
01.2015 - 01.2018
  • Serviced cars based on daily demands
  • Answered and assisted customers with questions about services and parts
  • Ordered Supplies and parts for both customers and inventory
  • Input Inventory into systems
  • Processed all sales transactions in a timely manner
  • Filed paperwork for all transactions
  • Delivered and setup home appliances and bedroom merchandise

Education

High School Diploma -

Berrien High School
Nashville, GA
05-2001

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • GPS and route planning
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Delivery scheduling
  • Stocking and inventory
  • Forklift operation
  • Vehicle inspection
  • Delivery recordkeeping
  • Verbal and written communication
  • Customer interaction
  • Responsible driver
  • Cash transaction handling
  • Pallet jack and hand truck operation
  • Load securing
  • Goods transport
  • Attention to detail
  • Time management
  • Punctual and reliable

Timeline

Delivery Driver

Best Buy (Geek squad)
10.2021 - 12.2023

Delivery Driver

Keefe Food Services
02.2021 - 08.2021

Delivery Driver

LKQ/ Keystone
03.2018 - 12.2018

Retail Assistant Service Manager

Pep Boys Auto Service and Tires
01.2015 - 01.2018

High School Diploma -

Berrien High School

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