Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Xavier Canavire-Weber

Dix Hills,NY

Summary

Knowledgeable and dedicated team player with outgoing, positive demeanor and proven skills. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, and speed. Articulate, energetic and results-oriented with exemplary passion for developing relationships, and cultivating partnerships . Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
11.2022 - Current
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.

Barista/Barista Trainer

Starbucks
01.2022 - 11.2022
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Handled cash and processed payments accurately to avoid errors.
  • Taught proper procedures and strategies for success to new employees.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cultivated to recall customers' names and address each by name.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Barista/Barista Trainer

Starbucks
06.2021 - 11.2021
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Handled cash and processed payments accurately to avoid errors.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Taught proper procedures and strategies for success to new employees.

Customer Service Associate

Tillys
09.2018 - 07.2021
  • Employee of the Month November 2018
  • Employee of the Month April 2019
  • Managed customer relations and customer service through communication and interaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.

Hospital Volunteer

Northwell Health
10.2018 - 06.2019
  • Maintained clean, neat and operational facilities to serve all program needs.
  • Reported patient requests, concerns, and other observations to staff.
  • Took newspapers, flowers and other personal items to patients on all floors.
  • Restocked supplies

Front Desk Associate

Family Medical Care Of Bayshore
02.2016 - 03.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.

Crew Member

Carvel
10.2015 - 03.2016
  • Collaborated with team members to complete orders.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Education

Bachelor Of Arts - Psychology

Arizona State University
Online
12.2024

Bachelor Of Arts - Psychology

CUNY Queens College
Flushing, NY

High School Diploma -

Half Hollow Hills High School West
Dix Hills, NY
06.2019

Skills

  • Customer-Oriented
  • Teamwork
  • Medical terminology knowledge
  • Communication
  • Staff Motivation
  • Cash handling expertise

Certification

  • EMT-Basic, Code One Training - August 2020-2023

Timeline

Shift Supervisor

Starbucks
11.2022 - Current

Barista/Barista Trainer

Starbucks
01.2022 - 11.2022

Barista/Barista Trainer

Starbucks
06.2021 - 11.2021

Hospital Volunteer

Northwell Health
10.2018 - 06.2019

Customer Service Associate

Tillys
09.2018 - 07.2021

Front Desk Associate

Family Medical Care Of Bayshore
02.2016 - 03.2018

Crew Member

Carvel
10.2015 - 03.2016

Bachelor Of Arts - Psychology

Arizona State University

Bachelor Of Arts - Psychology

CUNY Queens College

High School Diploma -

Half Hollow Hills High School West

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Xavier Canavire-Weber