Xavier Colon
Deering,NH
Summary
Highly organized and meticulous individual with experience in an office setting. Adept at preparing and maintaining files, greeting visitors and restocking supplies. Good communication and planning skills with strong, judgement and critical thinking abilities. Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tractor Supply Company
Hillsborough, NH
12.2023 - Current
- Supervised daily operations to ensure high standards of customer service and store performance.
- Trained and mentored staff on product knowledge, sales techniques, and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Developed sales strategies that increased product visibility and enhanced customer engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Team Leader
Tractor Supply Company
Tilton, NH
09.2022 - 11.2023
- Key Holder
- Coordinated with management to align team goals with company objectives, driving performance consistency.
- Monitored employee performance, providing constructive feedback to foster growth and development.
- Organized staff schedules to ensure adequate coverage during peak hours, improving service efficiency.
HVAC Assistant
Arctico Refrigeration
Nashua, NH
05.2021 - 09.2022
- Assisted senior technicians in installation and maintenance of HVAC systems.
- Conducted routine inspections to ensure optimal system performance and compliance with safety standards.
- Supported troubleshooting efforts by diagnosing issues in heating and cooling units.
- Managed inventory levels for HVAC supplies, ensuring timely availability of necessary materials.
Team Leader
Tractor Supply Company
Pelham, NH
04.2020 - 03.2021
- Led team in daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained new employees on operational procedures and safety protocols to enhance team productivity.
- Implemented process improvements, resulting in streamlined operations and reduced turnaround times.
- Key Holder
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty within the community.
Administration Ambassador
University of Massachusetts
North Dartmouth, MA
02.2019 - 05.2019
- Greeting small number to mass groups of people
- Helping with tours around campus
- Handling documents
- Developed training materials for new ambassadors, improving onboarding efficiency and consistency.
Education
No Degree -
Merrimack College
North Andover, MANo Degree -
University of Massachusetts, Dartmouth
North Dartmouth, MAWith High School Diploma - undefined
Chelmsford High School
Chelmsford, MA2017
Skills
- Adaptable to any social media platform or any software operating in Windows /Apple Macintosh
- Excellent customer service
- Conversant in German/Spanish
- People skills
- Public relations
- Team leadership
- Public speaking
- Conflict resolution
- Self-motivated
- Strong verbal communication
- Money handling
- Decision-making
Certification
- Best Attitude, Tractor Supply Co. - Fiscal Year 2024
Timeline
Assistant Manager
Tractor Supply Company
12.2023 - Current
Team Leader
Tractor Supply Company
09.2022 - 11.2023
HVAC Assistant
Arctico Refrigeration
05.2021 - 09.2022
Team Leader
Tractor Supply Company
04.2020 - 03.2021
Administration Ambassador
University of Massachusetts
02.2019 - 05.2019
With High School Diploma - undefined
Chelmsford High School
No Degree -
Merrimack College
No Degree -
University of Massachusetts, Dartmouth
Hobbies: Reading, Enjoying Nature, Writing, Paint Ball, and Traveling
I love fantasy books such as Harry Potter and Lord of the Rings. I enjoy writing short stories and poetry. My favorite sport is paint ball. I love to travel and while I have only visited a few places in Europe, I want to travel around the world to enjoy as many new experiences and cultures as possible. I love meeting new people and I love the outdoors. Nothing makes me happier than to hike a trail. I love nature and animals.