Xavier daley
Jamaica,NY
Summary
Dedicated sanitation supervisor with over 10 years of experience in waste disposal. Skilled in problem-solving, staff training, and equipment maintenance, ensuring efficient operations and compliance with safety regulations. Committed to enhancing team performance and customer relations.
Overview
13
13
years of professional experience
Work History
Supervisor (0967616)
New York City Department Of Sanitation
New York, New York
09.2023 - Current
- Supervised sanitation crews to ensure compliance with safety regulations.
- Coordinated daily routes for efficient waste collection across designated areas.
- Monitored equipment maintenance and reported issues to management promptly.
- Communicated with community members regarding sanitation services and schedules.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Sanitation Worker
New York City Department Of Sanitation
New York, New York
11.2013 - 08.2023
- Maintained cleanliness of facilities and equipment on a daily basis.
- Operated cleaning machines to ensure efficient waste management.
- Disposed of waste materials in accordance with environmental regulations.
- Monitored inventory of cleaning supplies and reported needs promptly.
- Cleaned and sanitized equipment, walls, ceilings and other surfaces.
- Removed trash and waste from work areas to designated collection points.
- Lifted and properly disposed of furniture, equipment and heavy items.
- Collaborated with team members to complete assigned tasks efficiently and effectively.
Technical Support Engineer
Microsoft
New York, New York
10.2012 - 02.2013
- Provided technical support for Microsoft products and services across various platforms.
- Resolved customer issues through effective troubleshooting techniques and problem-solving skills.
- Assisted customers with software installations, configurations, and updates remotely.
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Installed and tested operating systems, applications, updates, patches, and service packs.
Education
Some College (No Degree) - Electromechanical Engineering
New York City College of Technology
Brooklyn, NYHigh School Diploma -
Erasmus Hall High School Of Business And Tech
Brooklyn, NY06-2005
Skills
- Team leadership
- Equipment maintenance
- Conflict resolution
- Effective communication
- Problem solving
- [Software] experience
- Staff training
Timeline
Supervisor (0967616)
New York City Department Of Sanitation
09.2023 - Current
Sanitation Worker
New York City Department Of Sanitation
11.2013 - 08.2023
Technical Support Engineer
Microsoft
10.2012 - 02.2013
Some College (No Degree) - Electromechanical Engineering
New York City College of Technology
High School Diploma -
Erasmus Hall High School Of Business And Tech