Xavier DeGroot
Des Moines
Summary
Hard working proficient employee, capable of completing any task assigned to me at a high level, determined to complete work efficiently. Educated, an effective problem solver and critical thinker I work well at finding solutions to problems.An ample amount of experience that can easily be taken onto any work situation.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Turner Jazz Center Manager
Drake University College of Fine Arts
Des Moines
2023 - Current
- Established processes to ensure efficient workflow throughout the organization.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
Customer Service Representative
Hy-Vee
Clarinda
2022 - Current
- Resolved customer complaints by identifying issues and implementing appropriate solutions.
- Handled high volumes of customer interactions while maintaining attention to detail.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Mentored junior team members and managed employee relationships.
Stocker
Easters True Value
Clarinda
2021 - 2022
- Organized stock in backroom to optimize retrieval and efficiency.
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and orderliness of aisles and storage areas.
- Trained new staff on stocking procedures and safety protocols.
- Stocked shelves with newly arrived products.
Education
Bachelor of Arts -
Drake University
Des Moines, IA01-2027
High School Diploma -
Clarinda Community High School
Clarinda, IA01-2023
Skills
- Customer service
- Effective communication
- Attention to detail
- Time management
- Critical thinking
- Quality assurance controls
- Adaptive team player
- Team leadership
Certification
Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps)
Affiliations
Phi MU Alpha Sinfonia - EC Member
Timeline
Turner Jazz Center Manager
Drake University College of Fine Arts
2023 - Current
Customer Service Representative
Hy-Vee
2022 - Current
Stocker
Easters True Value
2021 - 2022
Bachelor of Arts -
Drake University
High School Diploma -
Clarinda Community High School