Xavier Garcia
Everett,MA
Summary
Motivated and dependable professional with nearly 3 years of experience in security and retail, seeking to expand my career in the customer service industry. Known for a strong work ethic, adaptability, and a warm, respectful approach to both customers and team members. Skilled in conflict resolution, situational awareness, and providing exceptional service in fast-paced environments. Eager to apply my proven ability to remain calm under pressure and build positive relationships in a customer-focused role.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Everett, MA
03.2022 - 10.2024
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored surveillance cameras and responded to suspicious activity.
- Completed incident reports to record security or loss prevention incidents.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Verified photo IDs and tickets to allow guests passage.
- Maintained accurate logs of all security related activities.
Seasonal Store Team Member
Target
Everett, MA
12.2019 - 01.2020
- Determined consumer needs to provide products and services appealing to larger market.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to maximize productivity and efficiency.
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Answered phone calls regarding inquiries about products or services.
Education
High School Diploma -
Everett High School
Everett06-2021
Skills
- Excellent Communication
- Customer Service Oriented
- Conflict Resolution
- Friendly & Approachable Demeanor
- Team Collaboration
- Respectful and Professional Attitude
- Dependable and Punctual
- Adaptable to New Situations
- Strong Work Ethic
- Positive Attitude
- Point-of-Sale (POS) System Operation
- Inventory Management
- Product Knowledge & Upselling
- Cash Handling & Accuracy
Affiliations
Dancer & Instructor – Phunk Phenomenon, Everett, MA
2021 – Present
- Perform regularly at public events and community showcases
- Assist with instruction of youth dance classes, emphasizing teamwork, rhythm, and confidence
- Represent studio with professionalism and energy in high-visibility environments
- Collaborate with team members to choreograph and rehearse routines
Timeline
Security Officer
Allied Universal Security Services
03.2022 - 10.2024
Seasonal Store Team Member
Target
12.2019 - 01.2020
High School Diploma -
Everett High School