Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Xavier Guardado-Alvarado

Patterson,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Area Operations Manager

Mattress Firm Warehouse
05.2020 - Current
  • Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Managed and processed Independent Contractor billing/payroll.
  • Manage vendor relationships by scheduling all incoming freight from our partnered vendors.
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
  • Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
  • Continuously enhanced skillset as an Area Operations Manager through professional development courses, industry seminars, and networking events.
  • Established effective communication channels between departments, improving collaboration and information sharing across the organization.
  • Assisted in recruiting, hiring and training of team members.
  • Oversaw payroll processing, maintaining accurate records and resolving any discrepancies promptly.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Established performance goals for each department, monitoring progress towards objectives on a regular basis.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Sr. Assistant Manager

Dominos
03.2019 - 05.2020
  • Strong operational skills in a customer-service & hospitality environment
  • Strong organization and planning skills
  • Proper Cash Handling & Point of Sale
  • Team Building
  • Manage Vendor Relationships
  • Telephone etiquette
  • Inventory Management; monitoring and maintaining a current inventory
  • Daily maintenance and cleanliness
  • Ability to recognize problems and problem solve
  • Knowledge of opening/closing procedures of the store
  • Schedule building

Warehouse Associate

Amazon
11.2016 - 03.2019
  • Control; monitoring and maintaining a current inventory
  • Safely perform assigned warehouse functions using established processes, procedures, and tools while meeting performance expectations for productivity, quality, safety, and attendance
  • Sorting, picking, packaging, auditing, shipping
  • Lift up to 75lbs using safety precautions
  • Stand up to 10 -12 hours per shift
  • Product quality assurance

Sales Representative

Environmentally Safe Products & Procedures
09.2015 - 01.2016
  • Posted and processed all E-commerce sales on Amazon & eBay
  • Shipping & Receiving
  • Inventory Control; monitoring and maintaining a current inventory
  • Answer customer inquiries via e-mail/telephone ensuring all customer questions are answered
  • Processed telephone and web orders
  • Front Office/Data Entry using POS system & Quickbooks
  • Assistant to Office Manager performing duties as assigned
  • Scheduling of appointments for customer consultations

Education

Associates Degree - Business Administration, Concentration in Business Management

San Joaquin Valley College
08.2018

Skills

  • Ability to type 56 WPM & 10 key
  • Proficient in all Microsoft Office Programs
  • Logistics & Distribution
  • Billing & Payroll processing
  • Shipping & Receiving
  • Inventory Control
  • Management
  • Outstanding communication skills
  • Customer and vendor relations
  • Multitasking Abilities
  • Operations Management

Certification

  • Certified Logistics Associate, 05/01/15
  • Business Administration Certificate, 08/01/16
  • Forklift/Order Picker Certified, 11/01/21

Timeline

Area Operations Manager

Mattress Firm Warehouse
05.2020 - Current

Sr. Assistant Manager

Dominos
03.2019 - 05.2020

Warehouse Associate

Amazon
11.2016 - 03.2019

Sales Representative

Environmentally Safe Products & Procedures
09.2015 - 01.2016

Associates Degree - Business Administration, Concentration in Business Management

San Joaquin Valley College

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Xavier Guardado-Alvarado