Summary
Overview
Work History
Education
Skills
References
Timeline
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Xavier Ham

Xavier Ham

Global Sales Manager
Pembroke Pines,FLORIDA

Summary

Seasoned Account Manager bringing demonstrated safety management and performance optimization skills gained during experience in Global settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

12
12
years of professional experience

Work History

Building Engineer

CBRE
07.2023 - Current
  • Interpreted mechanical, electrical blueprints and schematics to perform installations or repairs.
  • Liaised with vendor to coordinate quarterly fire alarm testing and maintenance.
  • Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
  • Stooped, stood, climbed and lifted heavy equipment to perform installations.
  • Maintained computerized or manual equipment logs to detail preventive work.
  • Surveyed and tracked mechanical, plumbing and electrical equipment to enhance service quality and comply with preventive maintenance plans.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Recommend improvements in security systems and procedures.
  • Worked with teams to develop company-wide information assurance, security standards and procedures.
  • Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.

Electrical Project Engineer

Troon North Golf Club
08.2021 - 02.2023
  • Administered both energized and de-energized testing on multi-design change packages.
  • Performed in-depth electrical acceptance testing of completed hardware.
  • Prepared technical documentation for operation, troubleshooting and maintenance of industrial systems.
  • Used established formulae to calculate current loads and short circuit currents.
  • Monitored manufacturing operations of electrical devices for compliance with safety protocols.
  • Provided on-site engineering and technical services during installation and fielding processes.
  • Inspected and performed validation testing for designed systems and third-party installations.
  • Leveraged mastery of AutoCAD Electrical Toolset to develop and document electrical schematics.
  • Identified specific cables, fuses and circuit breakers required for assigned installations.
  • Evaluated power needs for various systems.
  • Calibrated and repaired existing systems to maintain functionality.
  • Reduced electrical construction hazards with upgraded safety policies and stringent enforcement.
  • Evaluated electrical installations and systems to isolate faults and implement corrective actions.
  • Read and analyzed blueprints and project documentation to develop workflows and strategy.
  • Verified viability and compliance for systems and circuits.
  • Performed maintenance procedures and repairs on existing electrical products and systems.
  • Add New LED Lighting Fixtures, Install Kitchen Equipment, Ice Machines, Fountains Lights, Motors, Painting, Drywall, Base Boards, Sign Installation, Irrigation Panels and Zone Wiring, Halls Fountain System Maintenance, Trouble Shooting, Underground.

Account Manager

Prolab
Weston , FL
03.2012 - 12.2020
  • Contributed to event marketing, sales and brand promotion. Traveled to 2 cities per month preforming Success Seminars for bossiness owners and vendors, strengthening bussines and reactivating existing nonactive accounts. Proving new solutions with latest roll outs from within.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built credibility and trust to influence client's buying decisions.
  • Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
  • Engaged functional areas across prospect or client organizations to uncover future business opportunities.
  • Created demand by matching business problems to product and service solutions.
  • Informed customers of promotions to increase sales productivity and volume.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

High School Diploma -

Tallahassee Community College
Tallahassee, FL

Persuading Others - Harvard ManageMentor

Harvard University
Cambridge, MA
06.2023

Project Management - Manage Project Risks

Harvard University
Cambridge, MA
05.2023

No Degree - Developing A Global Mindset–Resources For GWS/CBRE

Global Business Institute - Far Rockaway
01.2023

Skills

  • Blueprint Fluency RFI Fluency
  • Control Panel Troubleshooting
  • Electrical Service Panels
  • Commercial Residential Construction
  • POS Systems
  • Knowledge of National Electric Code (NFPA 70)
  • Programmable Logic Controllers (PLC)
  • Operational-level systems management-level systems strategic-level systems
  • System Repair
  • Cost Estimation
  • New business acquisition
  • Recruitment and selection
  • Forecasting
  • Trend Analysis
  • Staff Training
  • Team development
  • Solution selling
  • Proficient in [Software]
  • Market development
  • Strategic account development
  • B to B sales
  • Territory Management

References

  • Reference available upon request
  • Chief Electrical & Security Inspector/Plans Examiner Edward Chmely | Airport & Unincorporated Broward 954-765-4400 ext. 9826 echmely@broward.org
  • Assistant VP Troon/Parkland Golf and Country Club Mary Banmiller | 954-906-5857 mary.banmiller@parklandgcc.com
  • Facility Manager CBRE Mark Barton | 561-479-7486 Mark.barton@cbre.com
  • Administrative Assistant Shirl Madison | 561-289-9475 shirl.madison@jci.com

Timeline

Building Engineer

CBRE
07.2023 - Current

Electrical Project Engineer

Troon North Golf Club
08.2021 - 02.2023

Account Manager

Prolab
03.2012 - 12.2020

High School Diploma -

Tallahassee Community College

Persuading Others - Harvard ManageMentor

Harvard University

Project Management - Manage Project Risks

Harvard University

No Degree - Developing A Global Mindset–Resources For GWS/CBRE

Global Business Institute - Far Rockaway

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Xavier HamGlobal Sales Manager