Xavier Holliday
La Grange Highlands,IL
Summary
Operations and transportation leader with 4+ years of experience in logistics coordination, team leadership, and performance management. Proven ability to stabilize complex workflows, improve on-time performance, and drive compliance in time-sensitive environments. Experienced in building accountable teams, optimizing routing and scheduling, and delivering consistent service under pressure.
Overview
2026
2026
years of professional experience
Work History
Store Manager
The Good Feet Store
Highland, IN
04.2025 - Current
- Lead daily operations, staffing, scheduling, and performance management for two high-volume locations.
- Implement KPI tracking and operational controls to improve consistency, accountability, and service delivery.
- Promoted to Store Manager within 5 months based on performance and leadership results.
- Develop and coach frontline staff to meet performance and compliance standards.
- Manage inventory flow, reporting, and operational processes.
- Resolve escalations and operational disruptions while maintaining customer and brand standards.
- Support district leadership with reporting, training, and process improvement initiatives.
Ocean Export Sales Executive
Evergreen Shipping Agency
Oakbrook, Illinois
10.2023 - 04.2025
- Coordinated international freight operations, documentation, and scheduling to meet strict shipping deadlines.
- Managed carrier relationships and shipment flow to maintain service reliability and compliance.
- Improved team productivity and operational benchmarks within first four months.
- Resolved service disruptions, routing conflicts, and documentation issues in time-sensitive environments.
- Supported customers with logistics planning, capacity management, and transit optimization.
Account Manager
Transportation One
Chicago, IL
01.2020 - 10.2023
- Managed daily transportation operations across multimillion-dollar freight accounts.
- Coordinated carrier scheduling, routing, and capacity to improve service reliability.
- Increased service performance by 15% within seven months through improved workflow and communication systems.
- Led issue resolution for delayed, rerouted, and high-risk shipments.
- Maintained detailed operational reporting using TMS and Microsoft Office tools.
- Supported contract compliance and service-level performance standards.
Professional Student Advocate
West 40 Intermediate District
Hillside, IL
Residential Support Specialist
DuPage County Health Department
Wheaton, IL
Sales Lead Manager
Footlocker / Kids Footlocker
Lombard, Illinois
Education
Bachelor of Arts - Psychology
Roosevelt University
Chicago, IL06.2012
High School Diploma -
Oak Park And River Forest High School
Oak Park, IL01.2007
Skills
- Transportation Operations Management
- Fleet & Route Optimization
- DOT & Safety Compliance
- Team Leadership & Development
- Scheduling & Dispatch Coordination
- KPI & Performance Reporting
- Cost Control & Resource Allocation
- Incident & Exception Management
- Process Improvement
- Microsoft Excel / Operations Systems
Timeline
Store Manager
The Good Feet Store
04.2025 - Current
Ocean Export Sales Executive
Evergreen Shipping Agency
10.2023 - 04.2025
Account Manager
Transportation One
01.2020 - 10.2023
Bachelor of Arts - Psychology
Roosevelt University
High School Diploma -
Oak Park And River Forest High School
Professional Student Advocate
West 40 Intermediate District
Residential Support Specialist
DuPage County Health Department
Sales Lead Manager
Footlocker / Kids Footlocker