Russell Campbell
Brooklyn,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
Work History
Customer Service Associate
Tarzian Hardware
07.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and emails to answer questions about products and services.
Prep Cook
New York Presbyterian Brooklyn Methodist Hospital
01.2018 - 10.2019
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Prepared and served various food items in fast-pace environment.
Housekeeper
St Lukes Roosevelt Hospital
05.2007 - 06.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
House Keeping Team Leader
Willougby Nursing Home
02.2004 - 05.2007
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Changed bed linens and collected soiled linens for cleaning.
Education
High School Diploma -
George Wingate High School
Brooklyn, NY01.1990
Skills
- Clerical Support
- Cleaning Techniques
- Chemical Handling
- Mopping and Sweeping
- Team Collaboration
- Customer Service
- Inventory Control
- Multitasking
- Stock Rotation
- Kitchen Organization
- Quick-Learning
- Food Preparation
- Protein Prep
- Knife Skills
Timeline
Customer Service Associate
Tarzian Hardware
07.2022 - Current
Prep Cook
New York Presbyterian Brooklyn Methodist Hospital
01.2018 - 10.2019
Housekeeper
St Lukes Roosevelt Hospital
05.2007 - 06.2017
House Keeping Team Leader
Willougby Nursing Home
02.2004 - 05.2007
High School Diploma -
George Wingate High School
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