XAVIER LEE
Carrollton,TX
Summary
Dedicated Educator experienced in creating and fostering learning environments for students to raise confidence and expand their knowledge base. Dedicated to monitoring students' progress and ensuring each meets goals within pre-determined timespan. Strengths are being a team player with great interpersonal skills that allow space to connect with individuals with diverse backgrounds.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Physical Education Teacher
Uplift Education
08.2015 - Current
- SDeveloped and maintained classroom environment conducive to learning and appropriate for social and emotional development of students
- Developed strategies to effectively manage classroom behavior, promote positive learning environment and ensure student safety
- Identified student needs and collaborated with staff members to assess and solve challenges.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Order Analyst
Custom Ink
07.2020 - 08.2024
- Ensured accuracy of order entry information by verifying data against customer records
- Analyzed data from multiple sources to identify trends in customer demand for products
- Utilized strong organizational skills to prioritize tasks and manage time effectively.
Customer Care Advocate
United Healthcare
08.2014 - 08.2015
- Provided excellent customer service by responding to inquiries and complaints promptly, professionally and courteously
- Researched complex customer inquiries using internal databases and resources
- Utilized problem-solving techniques to identify root cause of customer issues and develop solutions that meet their needs.
Recreational Sports Associate
University Of North Texas
01.2014 - 09.2014
- Greeted members and guests in a friendly and professional manner
- Provided excellent customer service to patrons, resolving any issues or concerns
- Monitored facility operations, ensuring compliance with safety regulations
- Enforced rules and regulations within the facility in order to maintain a safe environment.
Member Service Representative
City Of Denton
03.2011 - 05.2014
- Performed account maintenance activities such as opening accounts, issuing cards, and processing deposits and withdrawals
- Handled sensitive and confidential information with discretion to maintain department security
- Developed strong communication skills while interacting with members to provide excellent customer service.
Education
Master Of Education - Sports Administration
Concordia University
Austin, TX05.2021
Bachelor of Science (B.S.) - Kinesiology
University Of North Texas
Denton, TX06.2014
Certification
Texas Teaching Certification
- Physical Education Ec-12
- Health Ec-12
- Special Education Ec-12 (Pending)
CPR/AED Certified
Timeline
Order Analyst
Custom Ink
07.2020 - 08.2024
Physical Education Teacher
Uplift Education
08.2015 - Current
Customer Care Advocate
United Healthcare
08.2014 - 08.2015
Recreational Sports Associate
University Of North Texas
01.2014 - 09.2014
Member Service Representative
City Of Denton
03.2011 - 05.2014
Master Of Education - Sports Administration
Concordia University
Bachelor of Science (B.S.) - Kinesiology
University Of North Texas
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