Xavier Lomack
High Point,NC
Summary
I'm a 21 year old hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Including meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Valet Attendant
Prime Parking Incorporated
Winston-Salem, NC
06.2024 - Current
- Greeted customers upon arrival, provided assistance with luggage and other items.
- Inspected customer vehicles for pre-existing damage prior to parking them.
- Communicated daily with valet staff to ensure efficient operations.
- Assisted customers in retrieving their vehicles when requested.
- Organized and coordinated the flow of traffic in and out of the parking lot.
- Maintained accurate records of customer information including vehicle make and model, license plate number.
- Ensured that all safety protocols were followed while parking and retrieving cars from designated areas.
- Performed minor maintenance tasks such as checking oil, tire pressure, battery charge., on parked vehicles.
- Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
- Maintained a clean work environment by sweeping up debris, emptying trash cans, cleaning windows.
- Processed payments using cash registers or point-of-sale systems as needed.
- Directed drivers around obstacles in the parking lot while guiding them into available spots.
- Monitored the area to ensure no unauthorized persons entered or exited the premises.
- Assisted disabled customers with entering and exiting their vehicles as necessary.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Greeted customers and took car keys to park vehicles in available spots.
- Issued ticket stubs and gave customers matching stub for locating parked vehicles.
Track Crew Member
RPM Raceway
Jersey City, NJ
09.2022 - 01.2024
- Adapted schedules and work timelines to meet productivity targets and maximize railway safety.
- Patrolled assigned track sections so damaged or broken tracks could be located and reported.
- Repaired damaged track parts and welded new components to existing parts.
- Set machines to make accurate and precise adjustments to various track parts for durability, functionality, and safe operations.
- Cleaned around tracks and completed important repairs to achieve maintenance targets.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented, with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Cruise Pier Agent
Intercruises Shoreside & Port Services
Bayonne, NJ
07.2022 - 08.2022
- Greeted passengers and answered questions regarding their cruise experience.
- Assisted with ticket sales, verifying documentation, and providing boarding passes to passengers.
- Provided information on shore excursions, onboard activities, and other services offered by the cruise line.
- Checked in luggage for departing passengers, ensuring that all bags were properly tagged and loaded onto the ship.
- Verified travel documents such as passports and visas of incoming passengers before allowing them to board the vessel.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
- Communicated with clients regarding account services, statements, and balances.
- Provided primary customer support to internal and external customers. Directed primary customers to locations of zones, screening, check-in, and vessels.
- Entered customer information into a customized computer system to document and organize client records.
Education
Henry Snyder High School
Jersey City, NJ06-2021
Some College (No Degree) -
Kean University
Union, NJSkills
- Stress Tolerance
- Professional Appearance
- Strong communication abilities
- Directing Traffic
- Time Management
- Effective problem solving
- Cash handling experience
- POS system operations
- Guest flow management
- Customer service and support
- Standard Vehicle Operation
- Flexible Schedule
- Clean Driving Record
- Punctual and Reliable
- Valid Driver's License
- Valid TWIC Card ( Transportation Worker Identification Credential )
- Multitasking
- Crew Collaboration
- Negotiation
- Equipment Management
Timeline
Valet Attendant
Prime Parking Incorporated
06.2024 - Current
Track Crew Member
RPM Raceway
09.2022 - 01.2024
Cruise Pier Agent
Intercruises Shoreside & Port Services
07.2022 - 08.2022
Henry Snyder High School
Some College (No Degree) -
Kean University
Similar Profiles
Jordan LemusJordan Lemus
Parking Attendant at Parking Concepts IncorporatedParking Attendant at Parking Concepts Incorporated
Tarina Kay AndersonTarina Kay Anderson
Staff Nurse at Prime Care Nursing IncorporatedStaff Nurse at Prime Care Nursing Incorporated
DENNIS B. BALANSAGDENNIS B. BALANSAG
Pipe Welder at Prime Power Energie System IncorporatedPipe Welder at Prime Power Energie System Incorporated