Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Xavier Malik

Las Vegas

Summary

Dynamic professional with a proven track record at NDOC, excelling in customer service excellence and team collaboration. Enhanced facility cleanliness and safety through innovative procedures. Strong leader with exceptional verbal communication skills, fostering client loyalty and satisfaction. Quick learner adept at time management, consistently achieving high customer retention rates.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barber

Self-employeed
05.2025 - 08.2025
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Consistently received positive performance reviews from guests.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.

Janitorial Lead

NDOC
05.2017 - 05.2025
  • Improved facility cleanliness by developing and implementing effective janitorial procedures.
  • Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
  • Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
  • Streamlined inventory management with systematic organization of cleaning supplies and equipment.
  • Maintained a safe work environment through regular inspections and adherence to safety protocols.

Education

Valley High School
Las Vegas, NV
06-2012

Skills

  • Quick learner
  • Team collaboration
  • Customer safety
  • Verbal communication strength
  • Strong leader
  • Customer service excellence
  • Time management

Accomplishments

  • Selected as “Employee of the Month” for attention to detail and outstanding customer service.
  • Collaborated with team of 6 in the development of braids fades and tattoos.
  • Supervised team of 5 staff members.
  • Resolved product issue through consumer testing.
  • Served up to 7 clients per day.

Certification

osha10 construction Training - 10hours


Languages

English
Full Professional

Timeline

Barber

Self-employeed
05.2025 - 08.2025

Janitorial Lead

NDOC
05.2017 - 05.2025

Valley High School

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