Summary
Overview
Work History
Skills
Languages
References
Timeline
Generic

Xavier Martinez

Methuen,MA

Summary

Experienced Inside Sales Representative with over 15 years in the pharmaceutical industry. Proven track record of promoting and selling services to prospective customers. Strong analytical skills, detail-oriented, and dependable. Exceptional data management and troubleshooting abilities.

Overview

18
18
years of professional experience

Work History

Sales Representative

Injured Workers Pharmacy
01.2006 - 12.2023
  • Maintained a strong track record of meeting and surpassing quality audits, resulting in an impressive turnover improvement of over 98%.
  • Displayed exceptional aptitude for comprehending complex technical content within the healthcare, DME, and pharmaceutical fields while exhibiting strong business acumen. Demonstrated excellent communication and interpersonal skills.
  • Key player in fostering effective collaboration across diverse stakeholders, ensuring smooth operations and delivery of goals.
  • Attained proficient level of customer interaction and communication skills in order to deliver a positive and professional customer experience, with an emphasis on maximizing customer enrollment or service.
  • Ensured accurate information within Salesforce through daily use. Conducted user training sessions for new and existing staff members. Performed various clerical and administrative duties in on-site support.

Field Sales Support

  • Worked closely with Territory Business Leaders and Clinical Specialists in specific territories to drive growth in new customer starts.
  • Streamlined customer onboarding by effectively coordinating with the field team, doctors' offices, and customers.
  • Played a role in guiding and supporting newly joined Inside Sales Specialists.
  • Possess extensive knowledge of the insurance landscape covering Workers Comp, Auto, Medicare, Medicaid and Commercial medical insurances.
  • Ensured timely fulfillment of agreements and commitments throughout the process.
  • Handled pressure and maintained composure in challenging situations.
  • Proficiently handled diverse challenges and tasks at once by leveraging excellent prioritization skills.
  • Provided administrative support to the Field Officer, including scheduling meetings, preparing documents, and maintaining records.

Skills

  • Strategic Planning
  • Regulatory Compliance
  • Territory Growth
  • Inside and outside sales
  • Post-sales support
  • Performance Tracking
  • Interpersonal communication skills
  • Negotiation Tactics
  • Complex Problem-Solving
  • Exceeds sales goals
  • Create/update documentation master files
  • Opioid abuse prevention/after care
  • Medical Transcription
  • Closing sales
  • Staff Training
  • Strategy Development

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Representative

Injured Workers Pharmacy
01.2006 - 12.2023

Field Sales Support

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Xavier Martinez