Xavier Massiah
Inglewood,CA
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Hardworking Delivery Driver with 2 years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with DOT regulations and order verification processes. Accuracy-first approach to delivery. Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in plane fuel and cargo.
Overview
11
11
years of professional experience
Work History
Food Handler
peppers Jamaican cuisine
LOS ANGELES, CA
01.2014 - Current
- Maintained a safe working environment by adhering to all sanitation protocols.
- Satisfied customers by quickly and accurately handling and preparing orders.
- Stocked supplies such as food items, beverages and paper goods.
- Acquired new skills to support team and further accommodate customer needs.
- Packaged take-out orders with appropriate condiments and sides when necessary.
- Checked temperatures of freezers, refrigerators and hot holding units on a regular basis.
- Delivered food orders promptly to tables while ensuring accuracy of each item served.
- Opened kitchen each shift by preparing ingredients, equipment and workstations to meet day's needs.
Delivery Driver
Amazon
Commerce, CA
04.2020 - 12.2024
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Processed shipment documents neatly and efficiently for each load.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Delivery Driver
Amazon
Torrance, CA
11.2023 - 02.2024
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain or dry.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Ramp Agent
Mercury Air Group
LOS ANGELES, CA
01.2019 - 04.2021
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Education
High School Diploma -
Santee Education Complex
Los Angeles, CA06-2018
Skills
- Cargo Handling
- Load Balancing
- Goods Transport
- Vehicle Maintenance
- Hand and Power Tools
- Vehicle Inspections
- OSHA Compliance
- Documentation
- Inventory Staging
- Forklift Operation
- Work Coordination
Timeline
Delivery Driver
Amazon
11.2023 - 02.2024
Delivery Driver
Amazon
04.2020 - 12.2024
Ramp Agent
Mercury Air Group
01.2019 - 04.2021
Food Handler
peppers Jamaican cuisine
01.2014 - Current
High School Diploma -
Santee Education Complex
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