Xavier Munoz
Arvada,CO
Summary
Dedicated sales associate with exceptional customer service skills, known for effective problem-solving and inventory control. Committed to enhancing customer experiences and driving sales growth.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
06.2021 - Current
- Assisted customers with product selection and provided expert knowledge on home improvement solutions.
- Maintained organized merchandise displays to enhance customer shopping experience and drive sales.
- Processed transactions accurately and efficiently using point-of-sale systems for seamless customer service.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Trained new hires on store policies, product lines, and customer service best practices to ensure consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed efficient cash register operations.
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular inspections and maintenance of forklift equipment to ensure safety compliance.
- Collaborated with team members to optimize loading and unloading processes, reducing turnaround time.
- Implemented best practices for pallet stacking, enhancing space utilization in storage areas.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Education
High School Diploma -
Pomona Highschool
Arvada05-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Inventory control
- Fraud detection
- Forklift operation
- Loading and unloading
Timeline
Sales Associate
Lowes Home Improvment
06.2021 - Current
High School Diploma -
Pomona Highschool