Customer Service Specialist with 5 years of experience bringing in top-notch skills in oral and written communication, I have a record of accomplishment of success in improving customer satisfaction, increasing sales, and boosting productivity. At Castle Branch, I increased productivity by 17% while also increasing sales at Papa John’s by 25%. I am highly organized, detail-oriented, and have excellent analytical problem-solving skills. I take immense pride in enhancing customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty and have a proven ability to build long-term relationships with clients.