Xavier Neris
Chicago,Illinois
Summary
Experienced Crew Trainer with 1 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. Outgoing Fast Food Cashier determined to provide best possible service to customers. Operates cash registers and POS systems comfortably. Adaptable and versatile with competency in processing customer orders efficiently and quickly by following all foodservice protocols. Hardworking Staffer successful experience handling food and sanitation as part of dynamic team. Reliable and punctual with excellent people skills.
Overview
1
1
year of professional experience
Work History
Panda Express
Kitchen Help
Chicago, United States
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Tracked stock using company inventory management software.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained high personal grooming standards and uniform presentation.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Adhered to procedures in preparing food items.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Pushed, pulled and transported large loads and objects.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Taco Bell
Crew Member
Chicago, United States
04.2021 - 05.2022
- Resolved customer complaints independently or with aid of supervisor.
- Provided customers with information on specials and discount deals.
- Operated and sanitized kitchen and food preparation equipment.
- Made change and issued receipts or tickets to customers for each transaction.
- Counted till at beginning of shift to confirm correct starting total.
- Packaged and labeled food products and orders for to-go counter and drive-through window.
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Operated and sanitized kitchen and food preparation equipment.
- Assisted counter staff in packing ready orders and distributing to customers.
Wendy's
Crew Member
Chicago, United States
01.2021 - 04.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Greeted over 200 patients per day.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
No Degree -
University of Illinois At Chicago
Chicago Illinois 05.2025
High School Diploma -
John F Kennedy High School
Chicago Illinois 06.2021
Skills
- Cash Handling
- Store Opening and Closing
- Time Management
- Motivated
- Verbal and Written Communication
- Stocking and Receiving
- Teamwork and Collaboration
- Answering Customer Questions
- Formal Wear
- Quick Learner
- Speaking Clearly
- Kitchen Sanitation
- Customer Service
Accomplishments
I did amazing in school, I was able to score high when it came to grades. I was top of the class when it came to tests or keeping up with tasks. I am a motivated person in school and at work. I was recognized by multiple teachers about my excellence. I was ranked 3rd in best grades in elementary. I completed 2 years of the international Baccalaureate program and transferred into honors for the last two years of high school with honor roll. Completed my first year of College at an elite University with a 3.67 GPA.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Panda Express
Kitchen Help
05.2022 - Current
Taco Bell
Crew Member
04.2021 - 05.2022
Wendy's
Crew Member
01.2021 - 04.2021
No Degree -
University of Illinois At Chicago
High School Diploma -
John F Kennedy High School
Similar Profiles
Frederick EntsieFrederick Entsie
General Helper at Kitchen HelpGeneral Helper at Kitchen Help
Chloe BrewingtonChloe Brewington
Server/Bartender at Clutch Kitchen & Kitchen and KocktailsServer/Bartender at Clutch Kitchen & Kitchen and Kocktails
Jennylyn SiapnoJennylyn Siapno
Business Owner at Joen's Kitchen (Cloud Kitchen)Business Owner at Joen's Kitchen (Cloud Kitchen)