ASHLEY GARCIA
New York,NY
Summary
A dedicated humanitarian worker with extensive experience in crisis response and community development, skilled in assessing needs, coordinating relief efforts, and implementing programs to alleviate suffering in disaster-stricken or conflict-affected regions, prioritizing the protection and wellbeing of vulnerable populations across diverse cultural contexts.
Overview
10
10
years of professional experience
Work History
Program Manager
New York City Health + Hospitals
08.2023 - Current
- Managed Humanitarian Response and Relief Center's Arrival Center placing 220,000 asylum seekers both adults and family with children in shelters throughout New York City during migrant crisis.
- Managed onsite vendor's including: National Guard, security, social workers & case managers, administrators, and onsite supervisors.
- Responded promptly to emergency situations at the job site, demonstrating quick thinking and adaptability under pressure.
- Provided crucial assistance during on-site meetings by organizing materials and presenting essential information to project stakeholders.
- Maintained accurate records of client data for reporting purposes and program evaluation.
- Developed emergency response protocols in collaboration with local first responders to ensure safety during crises or medical accommodations.
- Developed and maintained partnerships with local agencies to provide comprehensive support services to residents.
Case Manager Supervisor
Humanitarian Emergency Response & Relief Centers
10.2022 - 07.2023
- Provided services to nearly 3,200 clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented comprehensive case management plans to address client needs and goals.
SUBSTITUTE TEACHER
DEPARTMENT OF EDUCATION
10.2023 - Current
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized lesson plans using teaching software for long-term interim assignments.
RESIDENT ASSISTANT
FULTON MONTGOMERY COMMUNITY COLLEGE
01.2015 - 05.2017
- Responded to room transfers, incident reports, and maintenance requests.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
Education
Master of Education - Education
Metropolitan College of New York
New York, NY05-2027
Bachelor of Arts - Psychology
University At Albany
Albany, NY05.2020
Skills
- Proficient in Word, Excel, PowerPoint, Outlook Teams
- Salesforce
- Fluent in English and Spanish
- Project Management
- Staff training experience
- Patient confidentiality
- Crisis handling
- Psychosocial support
- Human trafficking awareness
- Multicultural competence
- Classroom teaching
- Teaching Spanish language learners
Languages
Spanish
Timeline
SUBSTITUTE TEACHER
DEPARTMENT OF EDUCATION
10.2023 - Current
Program Manager
New York City Health + Hospitals
08.2023 - Current
Case Manager Supervisor
Humanitarian Emergency Response & Relief Centers
10.2022 - 07.2023
RESIDENT ASSISTANT
FULTON MONTGOMERY COMMUNITY COLLEGE
01.2015 - 05.2017
Master of Education - Education
Metropolitan College of New York
Bachelor of Arts - Psychology
University At Albany
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