Xavier Pagán
Warminster,PA
Summary
Dedicated and hardworking Associate with a strong focus on maximizing team efficiency and delivering exceptional customer service. Skilled in retrieving, stocking, and moving merchandise, demonstrating a solid understanding of sales processes and customer service standards. Experienced in the screen printing trade, showcasing proficiency in operating printing equipment, preparing artwork, managing production workflows, and maintaining quality control. Proven multitasker with strong attention to detail, capable of thriving in fast-paced environments while ensuring high-quality results. Committed to building professional relationships that support business growth and enhance customer satisfaction.
Overview
5
5
years of professional experience
Work History
Screen Printer
Kampus Klothes
10.2024 - Current
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Optimized print results with precise application of emulsion coatings for optimal exposure times and image clarity on screens.
- Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
- Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.
- Increased company''s overall production capacity by staying up-to-date with industry trends and continually researching new techniques and equipment for screen printing.
Character Performer
Minnies Magical Moments
12.2019 - Current
- Adhered to basic scripts while utilizing strategic improvisation during performances and while interacting with guests.
- Assessed spectator engagement to adjust energy levels and identify individuals to interact with or recruit for participation in shows.
- Managed delicate or difficult interactions with guests and coordinated with security personnel.
- Applied techniques, using sense memory, character analysis and script analysis to bring characters to life.
- Delivered information to guests on available services, special attractions and general accommodations.
- Maintained professional attitude and demeanor at all times.
Back Stock Associate
TJX Companies
02.2023 - 09.2024
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Handled customer inquiries and suggestions courteously and professionally.
Sales Associate
Famous Footwear
03.2020 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
No Degree - Education
Bucks County Community College
Newtown, PA05.2024
High School Diploma -
William Tennent High School
Warminster, PA06.2022
Skills
- Special Assignments
- Store Planning and Display Design
- Adaptable and Flexible
- Exceeding Customer Expectations
- POS Systems and Ordering Platforms
- Inventory Control
- Product Merchandising
- Prepare Orders
Skills
- Motivated Team Player
- Critical Thinking
- Hand Truck Operation
- Product Signage and Labeling
Timeline
Screen Printer
Kampus Klothes
10.2024 - Current
Back Stock Associate
TJX Companies
02.2023 - 09.2024
Sales Associate
Famous Footwear
03.2020 - 04.2022
Character Performer
Minnies Magical Moments
12.2019 - Current
High School Diploma -
William Tennent High School
No Degree - Education
Bucks County Community College
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