Xavier Palacios

• Maintained high customer satisfaction standards to meet or exceed targets.
• Suggested add-on services that would be helpful to customers and improve bottom line.
• Organized documentation for new sales, warranties and service program sign-ups to provide proof of transaction.

• Cleaned and organized building areas as required.
• Communicated with coworkers and managers about completed duties.
• Handled customers guided and assisted where needed

-Coordinated rental cars with customers and set up contracts -Arranged appointments by software system for service dept