Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xavier Powers

Minneapolis,MN

Summary

Hardworking and quick in learning and adapting to new scenarios, reliable, and always kind to others. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Has many different backgrounds and enjoy improving on multiple areas and building relationships.

Overview

9
9
years of professional experience

Work History

Community Organizer and Case Manager

Touchstone Mental Health
04.2022 - Current
  • Participated in professional growth programs to support special education improvement efforts.
  • Increased referral rates by providing excellent service and building meaningful relationships with clients
  • Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
  • Managed over 40 cases at one time with upwards of doing 3 assessments per day.
  • Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
  • Coordinated and implemented numerous meetings, forums and community events.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Recruited and managed volunteer teams.
  • Collaborated with community organizations in other regions to support state-wide and national outreach initiatives.

Coach - Lead Instructor

Revolutionary Sports
03.2022 - Current
  • Created culture focused on teaching whole student and developing individual potential.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Collaborated with other coaches to create and execute game plans.
  • Helps kids understand necessary techniques and skills to learn program
  • Helped develop basketball program to improve participants
  • Monitored consistent attendances of students and helped give feedback to newer coaches

Medical Administrative Assistant

SunnyDays Therapy
06.2020 - 04.2022
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Provided educational documents and pamphlets to patients.
  • Prepared and maintained accurate digital health records for patients.
  • Completed and filed financial documentation for accounting purposes.
  • Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
  • Coordinated customer service, patient scheduling and billing.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email, around 50 customer calls and 25 customer emails.
  • Verified insurance coverage to prepare for upcoming patient appointments.

Machine Operator

Industrial Netting
05.2018 - 01.2020
  • Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
  • Wrote Instructions for machine operations and taught others how to run machines safely and efficiently Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
  • Manually set up machinery, lathes and grinders.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Recorded 100% on time completion for all projects

Front End Operations Specialist

Fleet Farm
03.2015 - 08.2017
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Consistently achieved over 90% of target sale goals

Education

Bachelor of Arts - Psychology

University of Minnesota - Twin Cities Minneapolis
06.2020

Skills

  • Conflict Resolution
  • Relationship building
  • Workshop Organization
  • Data Collection
  • Insurance Knowledge
  • Spreadsheets
  • Patient care and confidentiality
  • Customer service
  • Advocacy background
  • MS Office
  • Data Collection
  • First Aid/CPR

Timeline

Community Organizer and Case Manager

Touchstone Mental Health
04.2022 - Current

Coach - Lead Instructor

Revolutionary Sports
03.2022 - Current

Medical Administrative Assistant

SunnyDays Therapy
06.2020 - 04.2022

Machine Operator

Industrial Netting
05.2018 - 01.2020

Front End Operations Specialist

Fleet Farm
03.2015 - 08.2017

Bachelor of Arts - Psychology

University of Minnesota - Twin Cities Minneapolis

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Xavier Powers