Summary
Overview
Work History
Education
Skills
Timeline
Generic
Xavier Radel

Xavier Radel

Newberry,SC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

4
4
years of professional experience

Work History

Sales Representative

T-ROC
03.2023 - 08.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and delivered engaging sales presentations to convey product benefits.

Crew Member

Domino's Pizza
10.2022 - 01.2023
  • Scrubbed and polished counters to remove debris and food
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures
  • Tailored orders to address customer allergies and gluten concerns
  • Assembled and served meals according to specific guest requirements
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
  • Talked pleasantly with customers while taking orders and promoted positive image for business
  • Wiped down tables and equipment, swept and refilled stock.

Cook

Zaxby's
01.2022 - 09.2022
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time
  • Managed portion control using correct utensils during preparation and plating
  • Replenished food items from inventory and rotated ingredients
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods
  • Operated grills, fryers and broilers to cook items to quality guidelines
  • Carried pans and trays of food to and from work stations, stove and refrigerator
  • Wrapped, dated and labeled food items in storage for safety and freshness
  • Grilled and deep fried various foods from meats to potatoes.

Dishwasher

The DryDock Seafood & Spirits
01.2021 - 12.2021
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine
  • Swept and mopped floors at end of shift to comply with sanitary regulations
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment
  • Studied methods of coworkers, successfully learning kitchen and food service skills
  • Restocked main kitchen areas with items from shelves, coolers and freezers
  • Developed great team spirit with other personnel by pitching in and helping with task completion
  • Transported clean dishes and supplies from kitchen to front of house staff for opening shift
  • Replaced clean utensils in storage bins for easy access
  • Sorted clean dishes in appropriate storage areas for easy and accessible use
  • Maintained assigned areas to keep organized and clean by mopping floor
  • Backed up kitchen team members during heavy work periods to maximize team coverage.

Cashier

Food Lion Grocery
07.2020 - 12.2020
  • Answered customer questions and provided store information
  • Processed sales transactions to prevent long customer wait times
  • Discounted purchases by scanning and redeeming coupons
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Helped customers find specific products, answered questions and offered product advice
  • Accepted cash and credit card payments, issued receipts and provided change
  • Verified customer age requirement for alcohol or tobacco purchases.

Crew Member

Wendys Fast Food
01.2020 - 06.2020
  • Worked the cash register and drive thru
  • Also worked as a fry cook and on the flat top
  • Washed dishes and mopped when closing
  • Packaged menu items into bags or trays and placed drink orders into carriers
  • Assembled and served meals according to specific guest requirements
  • Processed payments on cash register and counted back bills and change to patrons
  • Took orders from patrons and input selections into store computer system.

Education

High School Diploma - undefined

Newberry High School
Newberry, SC

Skills

  • Housekeeping
  • Drive-Thru Operations
  • Cleaning and Sanitizing
  • Supplies Monitoring and Restocking
  • Teamwork and Collaboration
  • Taking Orders
  • Customer Service
  • Packaging and Labeling
  • Handling Complaints
  • Adaptability and Flexibility
  • Cash Handling
  • Dependable and Cooperative
  • Retail Metrics and Goals

Timeline

Sales Representative

T-ROC
03.2023 - 08.2023

Crew Member

Domino's Pizza
10.2022 - 01.2023

Cook

Zaxby's
01.2022 - 09.2022

Dishwasher

The DryDock Seafood & Spirits
01.2021 - 12.2021

Cashier

Food Lion Grocery
07.2020 - 12.2020

Crew Member

Wendys Fast Food
01.2020 - 06.2020

High School Diploma - undefined

Newberry High School

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Xavier Radel