Summary
Overview
Work History
Education
Skills
Timeline
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Xavier Ray

McDonough,GA

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

6
6
years of professional experience

Work History

Non-Emergency Medical Driver

First Care Transport
07.2021 - 06.2023
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Safely secured clientele in wheelchairs and on strechers within van for successful, safe transportation.

Applecare Tech Support

Convergys
07.2017 - 02.2018
  • Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
  • Trained users on how to operate components and systems.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Education

High School Diploma -

Pine Ridge High School
Deltona, FL
06.2010

Skills

  • Electronic Assembly
  • Component Installation
  • PC Configuration

Timeline

Non-Emergency Medical Driver

First Care Transport
07.2021 - 06.2023

Applecare Tech Support

Convergys
07.2017 - 02.2018

High School Diploma -

Pine Ridge High School

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Xavier Ray