Xavier Rivera
North Adams,MA
Summary
Adept at troubleshooting and optimizing performance, I leveraged advanced technical skills at Richard Silvano Paint LLC.Inc to exceed customer satisfaction and streamline processes. Collaborating effectively with diverse teams, my organizational skills and proficiency in MS Office drove strategic improvements. Achievements include implementing solutions that enhanced service quality and efficiency. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Richard Silvano Paint LLC.Inc
Paint Department
Pittsfield, MA
09.2024 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted testing of software and systems to ensure quality and reliability.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed routine maintenance and repair.
- Operated a variety of machinery and tools safely and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Worked with cross-functional teams to achieve goals.
M.R Home
Contruction
Springfield, MA
07.2023 - 02.2024
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Operated equipment with strong focus on safety and ground communication.
- Ensured that all personnel on a job site were wearing appropriate personal protective equipment.
- Demonstrated best safety practices working at heights and lifting various objects.
- Positioned, aligned or sealed concrete wall sections or pipes.
- Verified that proper barricades, signage and lighting were set up around excavation sites.
- Organized and documented materials needed for each project prior to beginning work onsite.
- Controlled traffic passing near, in or around work zones.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Loaded or unloaded building materials to distribute machinery or tools.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Lubricated, cleaned or repaired machinery or equipment.
- Conducted daily inspections of all equipment used in the excavation process.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Addellas Gulf Club Crnty
Kitchen Staff
Ocala, FL
03.2018 - 10.2020
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Cleaned, washed, and cut raw meats, vegetables, fruits, and other food items prior to cooking or serving.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Monitored temperatures of ovens, grills, fryers, broilers, steam kettles, to ensure proper cooking times.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Received and stored food and supplies.
- Requested supplies and equipment orders, explaining needs to managers.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Distributed food to service staff for prompt delivery to customers.
- Checked completed orders for correct quantity and quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Assisted in training new cooks on standard operating procedures safety protocols equipment usage dish preparation methods.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Sanitized work surfaces on a regular basis using approved cleaning solutions.
Education
High School Diploma -
Superior Urbana
Puerto Rico05-2015
Skills
- Customer relations
- Self-Directed
- Organizational skills
- MS office
- PPE use
- Organization and time management
- Verbal communication
- Basic math
- Cleaning and sanitation
- Effective communication
- Stocking shelves
- Product merchandising
- Flexible schedule availability
- Heavy lifting
- Snow and ice removal
- Customer service and assistance
- Store maintenance
- Soft skills training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Richard Silvano Paint LLC.Inc
Paint Department
09.2024 - Current
M.R Home
Contruction
07.2023 - 02.2024
Addellas Gulf Club Crnty
Kitchen Staff
03.2018 - 10.2020
High School Diploma -
Superior Urbana
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