XAVIER ROBINSON
Phoenix,AZ
Summary
Operations and automation expert skilled in creating AI-driven workflows that reduce manual tasks by 70%, boosting business efficiency. Extensive experience in business management and technical implementation across CRM platforms and automation tools. Demonstrated success in transforming complex operational issues into scalable solutions for professional services and business clients.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Automation Consultant (Client-Facing)
Zev Automations
11.2024 - Current
- Launched automation consultancy serving 5+ clients across solar, roofing, HVAC, and construction sectors with end-to-end workflow solutions
- Engineered automated lead tracking and scheduling systems that improved client response times by 40% and increased conversion pipeline visibility
- Manage full project lifecycle from discovery and requirements gathering through deployment and training
- Design custom integrations connecting CRM platforms, calendar systems, and communication tools to eliminate redundant data entry
Operations Associate
LifeTime Fitness
Biltmore, USA
09.2024 - Current
- Deliver exceptional customer service and operational support in high-volume fitness facility serving 500+ daily members
- Coordinate cross-departmental resources and workflows to maintain seamless daily operations and member experience standards
- Resolve member inquiries and operational challenges with professionalism, maintaining facility's quality reputation
Automation Consultant/Operations
Shield NYC
02.2025 - 05.2025
- Architected integrated hiring automation system connecting Make.com, ClickUp, Calendly, and email workflows for growing security firm
- Reduced HR team manual processing time by 70%, enabling faster candidate progression and improved hiring velocity
- Partnered with executive leadership to align automation strategy with business growth objectives and operational constraints
- Documented workflows and trained team members on new systems, ensuring sustainable adoption post-implementation
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ01.2025
Skills
- Makecom and N8N
- Claude Code
- CRM systems
- Google Analytics
- Service sales
- AI automation
- Process mapping
- Workflow optimization
- Client consulting
- Project management
- Data analysis and reporting
- Cross-functional collaboration
- Stakeholder communication
- Problem-solving
- Service excellence
- Remote team coordination
Certification
- Google Analytics Certification, Google Skillshop, 04/01/25, 04/01/30
- Fundamentals of Digital Marketing, Google, 01/01/25
Core Competencies
Make.com, Claude Code, N8N, CRM Systems, Google Analytics, AI-Powered Automation, Process Mapping, Workflow Optimization, Client Consulting, Project Management, Data Analysis & Reporting, Cross-Functional Collaboration, Stakeholder Communication, Problem-Solving, Service Excellence, Remote Team Coordination
Timeline
Automation Consultant/Operations
Shield NYC
02.2025 - 05.2025
Automation Consultant (Client-Facing)
Zev Automations
11.2024 - Current
Operations Associate
LifeTime Fitness
09.2024 - Current
Bachelor of Science - Business Management
Grand Canyon University