Xavier Rojas-McCrea
Stratford
Summary
Detail-oriented professional with a strong background in delivery services and customer support. Known for effective communication skills and a commitment to ensuring all deliveries are accurate and timely. Proactive individual skilled in inventory verification and customer troubleshooting. Experience in managing delivery processes and enhancing operational efficiency to achieve high levels of accuracy. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Delivery Assistant
Amazon
Orange
2025.12 - Current
- Organized delivery routes to enhance efficiency and reduce delays.
- Ensured that all deliveries were complete, accurate and on time.
- Resolved customer complaints in a professional manner when necessary.
- Assisted with loading and unloading product from trucks.
- Verified the contents of inventory loads against shipping papers.
Lawn Care Technician
Teed & Brown
Norwalk
2025.03 - 2025.11
- Maintained and serviced lawn equipment for optimal performance.
- Applied fertilizers and pesticides according to safety guidelines.
- Communicated with clients to understand lawn care needs.
- Monitored lawn health and identified pest issues promptly.
- Planned and executed seasonal lawn care schedules effectively.
- Collaborated with team members to ensure timely service delivery.
Store Associate UPS Store
Ups Store
Stratford
2024.05 - 2025.01
- Customer service
- Cash Register
- Notary Public
Preloader
UPS
Norwalk
2023.10 - 2024.06
- Pre-load packages from the warehouse to the corresponding truck
- Basic warehouse functions
Factory Worker
ChalkTalkSPORTS
NORWALK
2022.11 - 2023.01
- Order picking
- Handled materials safely and followed all safety protocols.
- Loaded and unloaded shipments accurately and promptly.
- Assisted in inventory management and stock replenishment processes.
- Reported defective items to supervisors for further inspection or repair.
- Performed quality control checks on all products prior to packaging.
Hurricane Prevention
Miami Hurricane Shutters
Homestead
2021.10 - 2022.02
- Identified needs of customers promptly and efficiently.
- Manufacturing of the shutter.
- In-field installation of the shutter on commercial/residential properties.
Education
High School Diploma -
Brien Mcmahon
Norwalk, CT2018-06
Skills
- Route optimization
- Delivery accuracy
- Inventory management
- Customer troubleshooting
- Equipment handling
- Client communication
- Attention to detail
- Load management
- Warehouse operations
- Package handling
- GPS navigation proficiency
- Communication skills
- Basic computer literacy
- Cash handling
- Order processing
- Customer support
- DOT compliance
- [State] driver's license
Certification
Pesticide license
Timeline
Delivery Assistant
Amazon
2025.12 - Current
Lawn Care Technician
Teed & Brown
2025.03 - 2025.11
Store Associate UPS Store
Ups Store
2024.05 - 2025.01
Preloader
UPS
2023.10 - 2024.06
Factory Worker
ChalkTalkSPORTS
2022.11 - 2023.01
Hurricane Prevention
Miami Hurricane Shutters
2021.10 - 2022.02
High School Diploma -
Brien Mcmahon