Experienced leader with a demonstrated background in education and business management. Proven track record of building and enhancing relationships with publics, utilizing data to improve processes, and dedicated to achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Academic Advisor
Oglethorpe University
08.2023 - Current
Streamline data processes for all of academic advising department and report weekly enrollment data to Vice President of Student Affairs.
Implemented various appointment campaigns that focused on specific populations of students, 77% of attendees improved their GPA.
Created recurring monthly data report that includes assessment of persistence, analyzation of appointments, and appointment trends.
Met with over 25% of institution enrollment, most of any advisor.
Admission Counselor
Oglethorpe University
09.2022 - 08.2023
Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment with Slate.
Maintained student database and electronic records for each student contact.
Exceeded 14% enrollment yield rate in four separate recruitment territories.
Utilized queries to make complex data digestible and assist departmental objectives.
Program Director
The Tutor Shop
06.2021 - 08.2022
Grew program enrollment by 45% in 2021-22 school year by developing and maintaining reputation for excellent student performance in classroom.
Achieved 97% parental satisfaction via monthly feedback poll by providing daily insight to students' learning style, academic progress, and supplying curriculum material.
Keep program in 100% compliance with student safety standards and legal requirements through monthly drills and reviewing expectations.
Direct day-to-day operations of program and supervised support staff to delegate assignments and student groups.
Youth Program Leader
YMCA
08.2020 - 06.2021
Taught and assisted children of varying ages (5-14), interests, academic skills, and developmental levels during stay-at-home school. (COVID-19)
Communicated with 20+ parents daily about campers' activities, zoom meetings, academics, and reported information to supervisor.
Maintained accurate records of over 25 campers' activity, attendance, disciplinary actions, and medication usage to improve camper documentation.
Executive Team Leader
Target
05.2018 - 07.2020
Completed human resource internship before becoming Specialty Sales Leader, and later was promoted to Executive Team Leader.
Recruited and hired talented individuals bringing depth and experience to team of 50+ members.
Improved guest satisfaction by 22% via online surveys through quick response and dynamic service skills to build relationships with guest.
Led positive sales comp of 1-3% each month by setting goals for team, emphasizing guest assistance, and maintaining organization.
Education
Certification - Data Science
University of California, Davis
Davis, CA
05.2023
Bachelor of Arts - Communications / Public Relations
California State University, Sacramento
Sacramento, CA
12.2019
Skills
Interpersonal Communication Skills
Problem Solving
Verbal and Written Communication
Excellent Computer Skills (SQL, Excel, Python)
Effective Presentations
Customer and Client Relations
Client Consulting
Data Analysis / Visualization (Tableau)
Timeline
Academic Advisor
Oglethorpe University
08.2023 - Current
Admission Counselor
Oglethorpe University
09.2022 - 08.2023
Program Director
The Tutor Shop
06.2021 - 08.2022
Youth Program Leader
YMCA
08.2020 - 06.2021
Executive Team Leader
Target
05.2018 - 07.2020
Certification - Data Science
University of California, Davis
Bachelor of Arts - Communications / Public Relations
California State University, Sacramento
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