Reliable installation and repair professional specializing in commercial dock and door systems. Strong teamwork and organizational skills. Adept at building loyal relationships with customers by providing exceptional work.
Work History
Lead Dock and Door Technician
7 Months
Material Handling Inc. | 03.2026 - Current
Installed and serviced a variety of industrial loading docks and doors, ensuring optimal functionality and safety compliance.
Performed meticulous inspections and provided detailed documentation of findings to ensure adherence to safety regulations and client requirements.
Collaborated with team members on large-scale projects, resulting in successful completion within deadline constraints.
Contributed to company growth by expanding client base through exceptional performance and word-of-mouth referrals.
Traveling Maintenance Technician Supervisor
5 Years 7 Months
Total Service Packaging | 08.2020 - 03.2026
Performed routine maintenance and repairs on various material handling facilities and equipment across multiple locations and states.
Diagnosed and repaired faults in electrical and mechanical systems, enhancing overall reliability of services.
Directed scheduling and logistics for efficient project completion across multiple sites.
Coordinated and facilitated installations of commercial equipment, ensuring compliance with safety protocols and project specifications.
Framer/Finish Carpenter
1 Year 9 Months
Mountain Barn Builders | 11.2018 - 08.2020
Constructed and installed wooden frames and trusses for residential and commercial buildings, ensuring compliance with precise measurements and safety protocols.
Completed installations of building structures, trim, flooring, and cabinetry, contributing to overall project quality and client satisfaction.
Interpreted blueprints accurately and executed carpentry tasks according to specifications, enhancing project workflow and clarity.
Customer Service Representative
3 Months
24-7 Intouch | 10.2017 - 01.2018
Managed high volume of calls, ensuring timely responses to customer needs and concerns.
Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
Processed customer returns, refunds, and replacements
Deburr Technician
9 Months
Micro Metals | 01.2017 - 10.2017
Operated deburring tools to remove surface imperfections from machined components.
Trained new technicians on proper tool usage and safety protocols to ensure compliance.
Conducted quality checks to ensure compliance with specifications and standards.
Meat Cutter
1 Year 11 Months
Save-A-Lot | 01.2015 - 12.2016
Operated band saws and knives to accurately cut various meat products.
Ensured compliance with safety and sanitation standards in meat preparation areas.
Trained new staff on proper cutting techniques and equipment usage.
Server
1 Year
Garcia's Mexican Restaurant | 01.2014 - 01.2015
Provided exceptional customer service in fast-paced dining environment.
Trained new servers on restaurant policies and service standards.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Crew Trainer
1 Year 4 Months
McDonald's | 08.2012 - 12.2013
Trained new crew members on proper practices and procedures
Provided exceptional customer service while demonstrating versatility and multitasking abilities in drive thru, front of house, and kitchen
Supported and organized smooth opening and closing procedures
Education
High School Diploma
Alvin C. York Agricultural Institute | Jamestown, TN