Hi, I’m
Xavier Serrano
Administrative Manager
Tampa,FL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work History
Flora Agriculture, LLCTampa , FL
Accounts Payable Specialist/Payroll Administrator
05.2023 - Current
Job overview
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
DefenderShield St. Petersburg, FL
Human Resources Administrator
01.2022 - 05.2023
Job overview
- Managed all human resource activities to include, but not limited to recruitment, employee onboarding and off-boarding, payroll, benefits administration, compensation, performance management, employee relations, unemployment, and development & implementation of company policies.
- Responsible for managing, obtaining, reconciling, and processing all company financial information with a high degree of accuracy.
- Responsible for completing monthly and quarterly tax reports.
- Maintained compliance with federal, state, and local employment laws and regulations, and recommend best practices; review policies and practices to maintain compliance.
- Oversaw all administrative duties and ensure that the office is operating efficiently.
OZBLU USA, LLC Sebring, FL
Human Resources Manager
01.2019 - 01.2022
Job overview
- Oversaw, executed, and audited a broad range of HR functions, including compliance reporting, recruiting, staffing, payroll, employee onboarding, training, administering benefits, compensation, and employee relations.
- Worked closely with executive team to ensure company culture, values, and policies were implemented.
- Developed and documented policies, procedures, and performance management systems. Devised hiring and recruitment policies for 60-employee company.
- Accurately maintained payroll and benefits for 40 local employees and 20 global employees in various locations.
Upstate Medical Billing SolutionsHornell, NY
Medical Billing Specialist
01.2015 - 01.2019
Job overview
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
- Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Finger Lakes Bone & Joint Geneva, NY
Medical Office Specialist
12.2009 - 01.2015
Job overview
- Accurately verified patients’ insurance eligibility and performed online portal/telephone verification as dictated by payer protocol.
- Accurately obtained verification of benefits from insurance companies and PCP referrals.
- Entered all pertinent information into the patient account record
- Obtained referrals for patients when required
- Maintained a thorough working knowledge of managed care companies and plans in which individual providers participate
Overview
15
years of professional experience
4
years of post-secondary education
2
Languages
Education
Hodges UniversityNaples, FL
Bachelor Of Administrative Studies from Business Management
2007 - 2011 (4 years)
Skills
- Workflow Coordination
- Financing Expertise
- Performance Review
- Improvement Recommendations
- Departmental Oversight
- Financial Analysis
- Equal Opportunities Facilitation
- Employee Support
- Labor Negotiations
- Contract Negotiation
- Payroll Coordination
- Personnel Information Systems
- Compensation and Benefits
- Human Resources Operations
- File and Records Management
- Benefits Programs
- Workforce Improvements
- Policy Making and Enforcement
- New Employee Orientation
- Recruitment and Hiring
- Performance Review Management
- Wages and Salary
- Proficiency
- HR Guidance
- Health and Safety Programs
- Account Reconciliation
- Petty Cash Management
- Vendor Relations
- Transaction Reviewing
- Payment Processing
- Payroll Administration
- Payroll Processing
- Workflow Coordination
- Invoice Processing
- Entry Recording
- Accounts Payable and Receivable
- Ledger and Journal Entries
- Microsoft Office
- General Ledger Posting
- Entry Verification
- ADP Workforce Now
- Journal Updates
- Account Reviewing
- Process Improvement
- Month-End Closings
- Sales Tax Reporting
- Working with Vendors
- Payroll Preparation and Processing
- Accounting Systems and Software
- Personal Bookkeeping
Summary
Creative Administrative Manager skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementPersonal development programs401k matchPaid sick leavePaid time offFlexible work hoursCompany CultureWork from home optionCertification
- Certified Notary Public, National Notary Association - 2022
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