Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server
Xavier Sharpe

Xavier Sharpe

Arlington,Texas

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Shop Manager

Scardello Artisan Cheese
09.2021 - 05.2025
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.

Shift Leader

Scardello Artisan Cheese
01.2020 - 09.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Server

Hg Supply
01.2020 - 06.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Dye Sublimation Print Procurement Specialist

Out of the Ordinary
05.2019 - 01.2020
  • Implemented productivity output efficiencies and determined prioritization of work orders.
  • Improved print quality by implementing advanced dye sublimation techniques and technologies.
  • Maintained safe and productive workplace by practicing safe handling procedures.
  • Collaborated with design teams to ensure accurate color matching and high-quality prints for clients.

Cheese Monger

Scardello Artisan Cheese
01.2019 - 05.2019
  • Contributed to a positive workplace culture by fostering teamwork among staff members and maintaining open communication channels with management.
  • Maintained high standards of quality by regularly inspecting cheeses for freshness and proper storage conditions.
  • Enhanced customer satisfaction by providing personalized cheese recommendations based on individual preferences.

Lead Server

Ranch Hand Steakhouse
09.2018 - 01.2019

Collaborated with two lead servers to develop and maintain a comprehensive training program.

  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.

Server

Meso Maya Comida Y Copas
05.2018 - 09.2018
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Prep / Line Cook

Savor Coffee Bar and Eatery
02.2018 - 05.2018
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
  • Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.

Server

Tortaco Meson Mezcal
08.2017 - 02.2018
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server / Cook

Grayze on Grayson
12.2015 - 07.2017
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Education

Culinary

Culinary Institute of America
San Antonio, TX

High School Diploma -

Frontier Career Tech Academy
Mansfield, TX
06.2015

Skills

  • Customer service
  • Health and safety
  • Customer engagement
  • Store operations
  • POS systems
  • Team leadership

Certification

Servsafe manager certificate

Timeline

Shop Manager

Scardello Artisan Cheese
09.2021 - 05.2025

Shift Leader

Scardello Artisan Cheese
01.2020 - 09.2021

Server

Hg Supply
01.2020 - 06.2020

Dye Sublimation Print Procurement Specialist

Out of the Ordinary
05.2019 - 01.2020

Cheese Monger

Scardello Artisan Cheese
01.2019 - 05.2019

Lead Server

Ranch Hand Steakhouse
09.2018 - 01.2019

Server

Meso Maya Comida Y Copas
05.2018 - 09.2018

Prep / Line Cook

Savor Coffee Bar and Eatery
02.2018 - 05.2018

Server

Tortaco Meson Mezcal
08.2017 - 02.2018

Server / Cook

Grayze on Grayson
12.2015 - 07.2017

Culinary

Culinary Institute of America

High School Diploma -

Frontier Career Tech Academy
Xavier Sharpe