Summary
Overview
Work History
Education
Websites
Certification
Projects
Skills and Technologies
Timeline
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XAVIER SIMON

Charlotte,NC

Summary

I am a recent graduate with diverse experience spanning food service, transportation, and retail. I thrive on being proactive and results-driven, always eager to learn and take on new challenges. My knack for customer service, problem-solving, and innovation, coupled with my reliability, make me a valuable asset. Now, I'm excited to bring these skills into potential roles in the IT sector such as technical support, cybersecurity, data analytics, or cloud architecture within the Charlotte area.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Night Stocker

Lamain Industries, LLC
11.2023 - 05.2024
  • Consistently achieved or surpassed nightly stocking quota with adherence to quality standards for shelf stocking
  • Collaborated with fellow team members to efficiently meet task goals during overtime
  • Exhibited reliability and strong work ethic, validated by positive feedback from authoritative coworkers.

Pizza Maker

Cicis Pizza
07.2021 - 01.2022
  • Maintained quality standards to distribution of menu items in multiple service lines and performed additional roles and responsibilities beyond assignments primarily given.

Ramp Agent

Delta Air Lines Global Services, LLC
10.2020 - 07.2021
  • Managed baggage and cargo loading/unloading on aircraft, guided aircraft to/from gates on airport ramp, trained up to two new employees monthly, and proactively assisted passengers with special needs.

Associate

Smithfield's Chicken 'N Bar-B-Q
05.2019 - 03.2020
  • Took and served orders, ensured positive dining experiences for customers, and consistently maintained a clean and welcoming lobby.

Education

Bachelor of Science in Cybersecurity and Information Assurance -

Western Governors University
Salt Lake City, UT
07.2023

Certification

  • CompTIA A+
  • CompTIA Security+
  • CompTIA Network+
  • CompTIA Pentest+
  • ITILv4 Foundation

Projects

Source: github.com/XSimon2020

Platforms and Technologies Used: Azure Virtual Machines, osTicket, IIS, Network Security Groups, WireShark, Active Directory, Command Prompt

Skills and Technologies

Microsoft Office Suite, Google Suite, Help Desk, osTicket, Azure, Network Security Groups, Firewalls, ACLs (Access Control Lists), Azure Virtual Machines, Azure Virtual, Networks, Cloud Computing, Active Directory, File Permissions, Windows 10, Windows Server, ITIL Familiarity, MacOS Ubuntu Server, PowerShell, PowerShell ISE, Command Prompt.

Timeline

Night Stocker

Lamain Industries, LLC
11.2023 - 05.2024

Pizza Maker

Cicis Pizza
07.2021 - 01.2022

Ramp Agent

Delta Air Lines Global Services, LLC
10.2020 - 07.2021

Associate

Smithfield's Chicken 'N Bar-B-Q
05.2019 - 03.2020

Bachelor of Science in Cybersecurity and Information Assurance -

Western Governors University
XAVIER SIMON