I am a recent graduate with diverse experience spanning food service, transportation, and retail. I thrive on being proactive and results-driven, always eager to learn and take on new challenges. My knack for customer service, problem-solving, and innovation, coupled with my reliability, make me a valuable asset. Now, I'm excited to bring these skills into potential roles in the IT sector such as technical support, cybersecurity, data analytics, or cloud architecture within the Charlotte area.
Source: github.com/XSimon2020
Platforms and Technologies Used: Azure Virtual Machines, osTicket, IIS, Network Security Groups, WireShark, Active Directory, Command Prompt
Microsoft Office Suite, Google Suite, Help Desk, osTicket, Azure, Network Security Groups, Firewalls, ACLs (Access Control Lists), Azure Virtual Machines, Azure Virtual, Networks, Cloud Computing, Active Directory, File Permissions, Windows 10, Windows Server, ITIL Familiarity, MacOS Ubuntu Server, PowerShell, PowerShell ISE, Command Prompt.