Dynamic retail professional with proven reliability and exceptional customer service skills, best learned at Pacsun and former employments. Adept at cash handling and inventory management, I consistently exceed performance targets while maintaining a clean and welcoming environment. My proactive approach and strong teamwork abilities ensure an engaging shopping experience for all customers.
Overview
2
2
years of professional experience
Work History
Retail Associate
Pacsun
09.2024 - 03.2025
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Maintained clean sales floor and straightened and faced merchandise.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
Greeted customers, helped locate merchandise, and suggested suitable options.
Concession Stand Worker
Top Flight Trampoline Park
06.2024 - 08.2024
Used cash register to tender change and process cash and credit card payments.
Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
Adhered to health and safety regulations, maintaining proper food handling practices at all times.
Maintained clean, organized workspace according to operational standards.
Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.
Boba Barista
Boba Bear Craft Tea
06.2023 - 08.2023
Collaborated with team members to optimize workflow during peak hours for improved customer service.
Maintained a clean and organized workspace, adhering to strict health and safety standards.
Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Participated in inventory management tasks to ensure adequate stock levels for daily operations.
Education
Wake-field High School
2200 Wakefield Pines Dr, Raleigh, NC 27614
06-2026
Skills
Reliability
Customer engagement
Positive and engaging demeanor
Cash handling accuracy
Reliability and punctuality
Store maintenance
Approachability
Cleaning and sanitizing
Verbal and written communication
Proactivity
Interests
Youth Development Programs
Volunteer Work
Fundraising Events
Environmental Stewardship
Baking
Cooking
I participate in various sports activities for physical activity, camaraderie, and personal growth
Fashion
Music
Graphic Design
Interior Design
Blogging
Timeline
Retail Associate
Pacsun
09.2024 - 03.2025
Concession Stand Worker
Top Flight Trampoline Park
06.2024 - 08.2024
Boba Barista
Boba Bear Craft Tea
06.2023 - 08.2023
Wake-field High School
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