Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xavier Tousant

San Diego,CA

Summary

Skillful Catering Server with background managing high volumes of guest needs in fast-paced environments. Hard-earned catering experience for large events and conferences. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Crew Team Member position. Ready to help team achieve company goals. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Motivated Housekeeper with 4 years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Overview

5
5
years of professional experience

Work History

Catering Server

The Shoppe
06.2023 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
  • Arranged linens and table settings according to seating plan and event theme.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
  • Loaded and unloaded delivery van carefully to maximize efficiency.
  • Maintained flexible work schedule to meet event needs.
  • Utilized proper food handling techniques to establish safety and quality of food served.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Documented ingredients and quantity of catering supplies to maintain accurate inventory.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Inspected dishes and utensils for cleanliness.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Housekeeper

The Queen Of Clean
01.2019 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Washed and put away kitchen dishes, utensils and glassware.

Education

No Degree -

Point Loma High School
San Diego, CA
06.2024

Skills

  • Set Up Procedures
  • Plating and Presentation
  • Food Assembly
  • Cleaning Skills
  • Customer Needs Assessments
  • Guest Satisfaction
  • Washing and Storing Dishes
  • Safe Food Handling
  • Portion Sizes
  • Food Allergy Understanding
  • Cleaning and Sanitizing
  • Food Safety
  • Hospitality and Accommodation
  • Hand-Eye Coordination
  • Cooking Techniques
  • To-Go Order Preparation
  • Warm and Friendly
  • Table Monitoring and Turnover
  • Food Preparation and Safety
  • Adaptable and Flexible
  • Ability to Lift 30 Pounds
  • Menu Memorization and Presentation

Timeline

Catering Server

The Shoppe
06.2023 - Current

Housekeeper

The Queen Of Clean
01.2019 - Current

No Degree -

Point Loma High School
Xavier Tousant