Dynamic law enforcement supervisor with extensive experience in crisis intervention and effective communication. Proven track record of enhancing operational efficiency through technical troubleshooting, and meticulous record-keeping. Skilled in maintaining safety compliance while fostering team collaboration to achieve project objectives, and improve overall service quality. Committed to upholding medical and mental health safety regulations, managing staff schedules, and adapting to both team and independent work environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pressure Washer Technician
LLC JLMartinez
Pecos, Texas
08.2020 - 01.2025
Helped homeowners with routine exterior cleaning as well as in-depth projects on patios, driveways and outdoor structures.
Checked inventory for required supplies and made lists for needed cleaning products.
Reported any issues or concerns regarding equipment or job sites immediately.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Measured, weighed or mixed cleaning solutions using measuring tanks or suction tubes.
Identified and resolved issues with machines or washing processes to minimize downtime.
Ensured the washing area was secure at the end of the shift, following all safety protocols.
Provided customer service by answering questions about services provided.
Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
Sargeant
Reeves County Sheriff's Office
Pecos, Texas
08.2017 - 06.2020
Assisted with customer requests and answered questions to improve satisfaction.
Completed routine maintenance and repair.
Conducted testing of software and systems to ensure quality and reliability.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Enforced jail policies and procedures to prevent escapes and ensure a secure environment.
Transported inmates to court hearings or other appointments safely and securely.
Facilitated communication between inmates and legal representatives or family members.
Conducted regular cell checks to ensure inmate safety and compliance with regulations.
Managed records related to prisoner files, disciplinary actions, releases and transfers.
Conducted regular cell inspections to identify contraband, weapons, or other hazardous materials.
Monitored surveillance equipment to maintain security and prevent unauthorized activities.
Conducted orientation sessions for new inmates, outlining jail rules and expectations.
Conducted patrolling of jail premises to detect any suspicious activity or security breaches.
Counseled inmates and responded to legitimate questions, concerns and requests.
Prepared detailed reports regarding daily activities within the facility.
Ensured compliance with health and safety protocols to prevent the spread of diseases.
Managed inmate intake processes, including booking and fingerprinting.
Conducted assessments of veteran's mental health needs.
Updated and maintained databases with current information.
Monitored patient behaviors and reported significant changes to supervising mental health professionals.
Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
Coordinated transportation services for mentally ill patients who required medical appointments or social activities outside the facility.
Administered medications to optimize patient experiences, monitoring reactions to adjust dosages.
Scheduled appointments and updated calendars for medical staff based on patient records.
Educated staff on proper use of electronic health record systems and related policies and procedures.
Assisted in auditing medical records for compliance with legal and regulatory standards.
Senior Correctional Officer
Reeves County Detention Center 1 & 2
Pecos, Texas
12.2012 - 08.2017
Operated security control systems to monitor entrances, exits, and movement within the facility.
Distributed commissary items and dispensed prescribed medication to prisoners.
Issued clothing, tools and other authorized items to inmates.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
Instructed inmates in work assignments and explained tasks.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
Performed head counts, checking cells for missing inmates.
Instructed inmates on work detail and oversaw work-site transportation.
Maintained clear and open communications with facility areas to support safe operations.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Inspected living quarters regularly to ensure that proper sanitation standards are maintained.
Responded quickly during emergencies such as riots or disturbances among inmates or staff members.
Correctional Food Service Specialist
Reeves County Detention Center 1 & 2
Pecos, Texas
10.2011 - 12.2012
Ensured compliance with health and safety regulations in all areas of the kitchen.
Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Implemented cost control measures to reduce expenses and increase profitability.
Conducted regular staff meetings to discuss operational improvements and address concerns.
Worked effectively in team environments to make the workplace more productive.
Operated equipment and machinery according to safety guidelines.
Checked stock levels of ingredients and notified managers when more was needed.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Restaurant Team Member /Dishwasher
Flying J Dennys Restaurant
Pecos, Texas
01.2011 - 08.2011
Greeted guests and gathered information to seat groups or place on waitlist.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Informed patrons of establishment specials and promotions.
Performed opening and closing duties such as restocking supplies and cleaning work areas.
Ensured that food was served promptly after being prepared by the kitchen staff.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Coordinated dining room staff workflow to foster prompt and courteous service.
Balanced cash register at end of shift according to established procedures.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Restocked main kitchen areas with items from shelves, coolers, and freezers.
Unloaded deliveries from vendors ensuring that all items were accounted for.
Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
Organized trays with cutlery prior to serving meals to customers.
Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
Followed all safety guidelines while handling sharp objects like knives or forks.
Assisted in preparing salads and desserts when requested by chefs or supervisors.
Studied methods of coworkers, successfully learning kitchen, and food service skills.
Disposed of glassware that had been broken or chipped according to safety procedures.
Backed up kitchen team members during heavy work periods to maximize team coverage.
Education
GED -
Pecos High
Pecos
09-2009
Some College (No Degree) - Basics
Odessa College Pecos Branch
Pecos, TX
Skills
Incident management
Report writing
Surveillance monitoring
Data analysis
Emergency response
Team collaboration
Conflict resolution
Staff training
Safety protocols
Records management
Equipment maintenance
De-escalation techniques
Crisis intervention
Behavior monitoring
Case documentation
Data management
Record keeping
Building rapport
Effective communication
Time management
Social skills training
Intake assessment
Suicide prevention
Discharge planning
Medication monitoring
Inmate transportation
File and record maintenance
Restraint techniques
Trained in defensive tactics
Gang awareness
Criminal law
Search and seize procedures
Contraband detection
Criminal investigations
Facility security
Occupational hazards and safety precautions
Microsoft Teams
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Accomplishments
Awarded 'Employee Of The Month' 1 time at Flying J Denny Restaurant.
Awarded 'Employee Of The Month' 3 times at Reeves County Detention Center 1&2.
Youngest Correctional Officer to be promoted to Senior Correctional Officer at Reeves County Detention Center 1&2.
Languages
English
Professional
Spanish
Limited
Certification
All Listed Certifications/Licenses May Be Out of Date or May not be applied to another company outside of the original company.
Forklift Certified.
Chemical Process Safety.
Firearm Certified. - Student turned Instructor.
Handgun Qualified. - Student and Instructor.
Shotgun Qualified - Student and Instructor.
Rifle Qualified - Student and Instructor.
TCOLE Certified - PID# Certified
100+ Hours of Law Enforement Training
100+ Hours of Medical / Hippa / Mental Health Training.