Python
Xavier Vergara
IT Field Support Technician
Parlin,NJ
Summary
Dynamic IT professional with experience at Hackensack Meridian Health JFK Medical Center, excelling in system configuration and technical troubleshooting. Successfully deployed new devices and maintained network infrastructure, enhancing operational efficiency. Known for exceptional customer support and problem resolution skills, ensuring positive outcomes even in challenging situations.
Work History
Career Development Aid
Hackensack Meridian Health JFK Medical Center
Edison, NJ
04.2025 - Current
- Configured system settings according to customer requirements.
- Installed, configured and tested workstations, laptops, printers and other peripherals.
- Assisted in the maintenance of network infrastructure components such as switches, routers, firewalls and wireless access points.
- Tested newly installed hardware components to ensure compatibility with existing systems.
- Assisted with a large-scale project of replacing end-of-life devices throughout the hospital.
- Deployed new devices with appropriate operating systems and application software.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Education
Certification - Full Stack Software Development
01-2024
Some College (No Degree) - Physics
Skills
- System configuration
- Network infrastructure
- Hardware testing
- Device deployment
- Customer support
- Technical troubleshooting
- Problem resolution
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsCompany CultureReferences
References available upon request.
Software
Javascript
Nodejs
CSS
HTML
Reactjs
MySQL
Apollo GraphQL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Career Development Aid - Hackensack Meridian Health JFK Medical Center
04.2025 - Current
Rutgers University - Certification, Full Stack Software Development
St. John's University - Some College (No Degree), Physics
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