Xavier Yepez
Plano
Summary
Professional & energetic leader with cross-industry and functional experience spanning retail development/management, operations management, CPG, sales & supply-chain. Driven and performs well under pressure and is known for creating/promoting a positive workplace culture.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supply Chain Sr. Analyst
PepsiCo
12.2023 - Current
- On-Site Support to FLNA SC field locations across US/Canada to support SAP S4HANA implementation
- Provide change management support to field locations across a variety of audiences (L01-LG1)
- Liaison between site end-users, local/PGT leadership, HQ, IT, GBS & 3rd-party vendors on system functionality & status updates
- Provide on-site & virtual trainings to end-users to facilitate S4 adoption/implementation across all assigned sites
- Collaborated with other HQ teams (COE, SC plng, 3PL ops), vendors (Venture, CTG), GBS, region leadership on areas of improvement in legacy reporting vs PGT reporting resulting in improvements across the enterprise
- Provide sites with technical and operational guidance throughout their PGT conversion/cutover
- Completed deployment projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
District Sales Leader
PepsiCo
02.2020 - Current
- Managed five District types/GTM platforms as an SDL: Bulk 24, DTS GES, BluePrint(CSM/CDM), Small Format/UDS, Mixed-Format/Omni-Channel.
- Manage a $16-18 million dollar business with full P&L responsibility
- Full employee life-cycle and performance management with a mix of salaried and hourly workforce
- Partner with cross-functional teams to achieve KPIs and resolve customer escalations
- Collect and interpret statistical data to identify gaps in performance and sales objectives
- Liaison between customer, region, HQ, supply chain groups on product supply, store events, support, escalations, new accounts, etc.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Diversity and Inclusion SME
Area Operations Manager
Amazon.com Inc.
07.2018 - 01.2020
- Lead & motivate a team of 100-250 hourly reports in an Fulfillment & Sort Center environment
- Full performance management, including terminations, promotions, work-flow assignments, etc
- Analyze real-time reporting to determine staffing, volume goals, risk, and percent to plan on daily basis
- Support all Amazon based safety programs and OSHA regulations
- Direct P&L responsibility over multimillion-dollar operation
- Worked under ambiguous and high-pressure working conditions on daily basis
- Ensure department is meeting FC goals, and delivering on Amazon's customer promise/experience
- Resolved conflicts promptly to promote a positive environment for customers
- Investigate all safety incidents in a discreet & prompt manner
- Work with cross-functional departments on projects, investigations, etc
Retail Expansion Manager
VIP Wireless/Sprint Prepaid Group
10.2015 - 06.2018
- Oversee multiple renovation, new store, relocation and expansion projects
- Scout for new locations to meet expansion goals set by upper management
- Provide timely reports to regional directors, and project managers, regarding the status of projects
- Manage Market Development Funds (MDF), and ensure dealer principals are being paid out in a timely manner
- Oversee all post-renovation/post-opening/post-relocation and expansion punchlist by partnering with general contractors and project managers
- Provide white-glove service to dealers opening new stores
- Liaison between dealer and global brand implementation firm (Principle Global)
- Manage and resolve complex, time sensitive issues beginning at site identification through opening for business
- Provide operational support to dealer base
Indirect Account Executive
VIP Wireless/Sprint Prepaid Group
01.2016 - 01.2017
- Handle phone allocations to dealers on a weekly basis
- POC for commission issues & escalations
- Plan weekly business meetings with owners to discuss monthly directives & P&L
- Available for continuous contact with dealer principals (via email, text, calls) about current door performance and other issues
- Manage contracts, delivery of back end systems, and fixtures
- Manage dealer invoices and balances owed from phones
- Analyze different reporting tools to identify market trends, fraud, sales projections, etc
- Own the onboarding/off-boarding process for new doors, or shuttered doors
Indirect Account Service Representative
VIP Wireless/Sprint Prepaid Group
01.2015 - 01.2016
- Travel frequently to make daily store visits, including overnight travel30% of the time
- Manage budgets for travel, events, daily expenses, and dealer meetings/roundtables
- Support all frontline SPG personnel by training & facilitation on SPG initiatives and goals
- Manage program rollouts, and ensure frontline teams are trained & audit ready
- Plan & coordinate store events to drive traffic and increase customer loyalty
- Ensure that retail stores are audit compliant and resolve any outstanding issues, including (but not limited to) commissions, merchandising, onboarding/offboarding, etc
- Ensure all KPI's are being met, and coach frontline reps to meet those goals
Education
Master of Arts - Human Resources Management
University of Houston - Clear Lake
Houston, TX05-2025
Master of Science - Business Management
Texas A&M University - Commerce
Commerce, TX05.2021
Bachelor of Arts - Mass Communications (Advertising, Public Relations)
The University of Texas - Rio Grande Valley
Edinburg, TX07.2018
Skills
- Data analysis
- Training & Development
- Change Management
- Advance MSFT Suite
- SAP implementation
LANGUAGES
English:5/5
Spanish:4/5
Certification
- Human Resource Management (UTRGV) '18
- Six Sigma Green Belt (TAMUC) '21
Volunteer Activities
• Mission Regional Medical Center, 2008-2011, Student Volunteer
• Rio Grande Regional Hospital, 2010, Student Volunteer
• Kansas City Zoo, 2019, Animal Volunteer Program
• American Red Cross, 2023, Disaster Caseworker
Timeline
Supply Chain Sr. Analyst
PepsiCo
12.2023 - Current
District Sales Leader
PepsiCo
02.2020 - Current
Area Operations Manager
Amazon.com Inc.
07.2018 - 01.2020
Indirect Account Executive
VIP Wireless/Sprint Prepaid Group
01.2016 - 01.2017
Retail Expansion Manager
VIP Wireless/Sprint Prepaid Group
10.2015 - 06.2018
Indirect Account Service Representative
VIP Wireless/Sprint Prepaid Group
01.2015 - 01.2016
- Human Resource Management (UTRGV) '18
- Six Sigma Green Belt (TAMUC) '21
Master of Arts - Human Resources Management
University of Houston - Clear Lake
Master of Science - Business Management
Texas A&M University - Commerce
Bachelor of Arts - Mass Communications (Advertising, Public Relations)
The University of Texas - Rio Grande Valley
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