Xavier Young
Tallahassee
Summary
Proven track record in enhancing service efficiency and team cohesion, notably at Washington State University. Excelled in staff training and vehicle inspection, significantly contributing to project success and customer satisfaction. Leveraged GPS navigation expertise and professional telephone demeanor to streamline operations, achieving notable results in both self-employed ventures and athletic teamwork.
Overview
5
5
years of professional experience
Work History
Mobile Detailer
Self Employed Services
09.2023 - Current
- Developed expertise in a variety of detailing techniques, including paint correction, ceramic coating application, and interior deep cleaning.
- Demonstrated adaptability when facing unique challenges or complex requests, leading to successful project completion.
- Reduced environmental impact through the use of eco-friendly products and responsible waste disposal practices.
- Performed efficient scheduling coordination to minimize wait times for customers while maximizing productivity for the business.
Security
Self Employed Services
03.2022 - Current
- Monitored and implemented procedures to manage data security risks.
- Ensured data security by implementing robust security measures and conducting regular audits.
- Increased application security by implementing robust data protection measures.
College Football Player
Washington State University
06.2021 - 02.2022
- Demonstrated adaptability by quickly learning new plays or adopting different positions based on coaching staff recommendations or injuries within the team roster.
- Acted as a liaison between coaches and players, facilitating open communication channels to address any concerns or suggestions for improvement.
- Contributed to successful game outcomes by diligently studying opposing teams'' strategies and sharing insights with coaches and teammates.
- Collaborated with trainers to develop personalized injury prevention plans for each player on the team.
Customer Service Representative
Circle K
01.2020 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Business Management
Washington State Univ
Pullman, WA06.2024
Skills
- Safe Driving
- Professional telephone demeanor
- Team Development
- Staff Training
- Pressure Washing
- Vehicle Inspection
Timeline
Mobile Detailer
Self Employed Services
09.2023 - Current
Security
Self Employed Services
03.2022 - Current
College Football Player
Washington State University
06.2021 - 02.2022
Customer Service Representative
Circle K
01.2020 - 02.2021
No Degree - Business Management
Washington State Univ
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