Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xavier G. Perez Sr.

Doral,FL

Summary

Dynamic professional with extensive experience in logistics and customer service, notably as a Manager at International Yacht Group LLC. Proven track record in inventory management and team collaboration, ensuring operational efficiency. Bilingual in English and Spanish, with a clean driving record and exceptional problem-solving skills, consistently enhancing customer satisfaction.

Overview

33
33
years of professional experience

Work History

Amazon Associatess Delivery Driver

Amazon Flex
04.2021 - Current
  • Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
  • Maintained accurate records of deliveries and vehicle inspections to ensure compliance with safety standards.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Administrator of Yachts

Self-employeed
01.2017 - 09.2018

Supervice Repair, maintenance,mechanics and electric technician of the yachts.

Manager Logistics & Parts Deparment

International Yacht Group LLC
08.2012 - 11.2016

Order Parts,Shipping Yachts and parts,Customer Service, supervise jobs on the yachts,opening and closing departments.

Cashier Supervisor

DUTY FREE AMERICAS, Miami International Airport
11.2010 - 09.2012
  • Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
  • Trained and mentored new cashiers, enhancing team performance and service quality.
  • Implemented scheduling strategies to optimize staff coverage during peak hours.
  • Monitored register transactions for discrepancies, addressing issues promptly to maintain integrity.
  • Developed and enforced operational procedures that improved overall efficiency at checkout stations.
  • Resolved customer complaints effectively, fostering positive relationships and repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.

General Manager

Gallo & Garcia Inc. ( DBA; Subway )
06.2008 - 02.2010

Hiring personal,training,purchases products, inventory, Microsoft office,bank accounts,customer service,payroll,opening and closing business.

Compliance Specialist & Loan Officer

Teammate Financial Inc.
05.2006 - 05.2008

Revue and closed loans,opening bank accounts,customer service and loans.

Mortgage Loan Officer

Equity Financial Group
02.2004 - 04.2006
  • Evaluated borrower financial profiles to determine eligibility for mortgage loans.
  • Guided clients through loan application process, ensuring understanding of requirements and documentation.
  • Collaborated with underwriters to expedite loan approvals and resolve discrepancies.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.

Managing Director (Owner)

Merch Supply Inc. ( DBA: Brand Source)
12.2000 - 11.2003

Hiring personal,training,customer service,purchases,coordinated deliveries,bank accounts,management payroll,inventory,open sales accounts,advertising,open and close business.

  • Directed organizational strategy to drive growth and enhance operational efficiency.
  • Led cross-functional teams to implement innovative solutions for complex business challenges.

President (owner)

GPA Group Home Products Inc.
02.1998 - 10.2000
  • Developed and implemented strategic initiatives to enhance organizational efficiency and growth.
  • Fostered a culture of innovation by encouraging cross-departmental collaboration on key projects.
  • Directed talent acquisition and development strategies to build a high-performing workforce aligned with business goals.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.

President ( Owner)

Gonadrix Inc. Import & Export
05.1992 - 01.1998
  • Developed and implemented strategic initiatives to enhance organizational performance.
  • Oversaw budgeting processes and resource allocation to optimize operational efficiency.
  • Fostered stakeholder relationships to drive collaboration and achieve business objectives.
  • Led cross-functional teams in executing company-wide projects and initiatives.
  • Analyzed market trends to inform strategic planning and decision-making processes.

Education

High School Diploma -

Newtown High School
Queens, NY

La Guardia Community College
Queens, NY

Skills

    Fluent in English and Spanish

    Inventory management

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Safe driving record
  • GPS operation

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Amazon Associatess Delivery Driver

Amazon Flex
04.2021 - Current

Administrator of Yachts

Self-employeed
01.2017 - 09.2018

Manager Logistics & Parts Deparment

International Yacht Group LLC
08.2012 - 11.2016

Cashier Supervisor

DUTY FREE AMERICAS, Miami International Airport
11.2010 - 09.2012

General Manager

Gallo & Garcia Inc. ( DBA; Subway )
06.2008 - 02.2010

Compliance Specialist & Loan Officer

Teammate Financial Inc.
05.2006 - 05.2008

Mortgage Loan Officer

Equity Financial Group
02.2004 - 04.2006

Managing Director (Owner)

Merch Supply Inc. ( DBA: Brand Source)
12.2000 - 11.2003

President (owner)

GPA Group Home Products Inc.
02.1998 - 10.2000

President ( Owner)

Gonadrix Inc. Import & Export
05.1992 - 01.1998

High School Diploma -

Newtown High School

La Guardia Community College
Xavier G. Perez Sr.