Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Transportation Worker Identification Credential (TWIC), Merchant Mariner Credential (MMC)
Timeline
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Xavier M.S McPherson

Queens,NY

Summary

Motivated and results-driven professional with a proven track record of success in training and development, eager to contribute to the training team.

Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly.

Overview

11
11
years of professional experience

Work History

Cargo Handler

Lufthansa Cargo
02.2025 - Current
  • Completed safe and timely specialty handling services such as inspections and special cargo management.
  • Planned loads according to cargo specifics and overall policies and regulations.
  • Inspected chemicals, weaponry and other hazardous cargo documentation.
  • Maintained high success rate in correct and safe handling of explosives.
  • Handled cargo management and safety processes and managed palletizing and special cargo procedures.
  • Met aircraft configurations by security cargo and mail on pallets and in place.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Resolved any customer inquiries or complaints to restore satisfaction.

Trainer/Safety Specialist

Fedex
08.2022 - 01.2024
  • Train new package handlers how to safely perform their jobs and ensure they understand everything they need to know to perform their jobs efficiently.
  • Collaborate with package handlers and managers to solve work-related problems.
  • Load and unload sorted packages to a fast-paced environment.
  • Responsible for scanning and loading packages into trailers in efficient manner.
  • Ability to work as a group and independently.
  • Maintains clean and safe work area.
  • Review and analyze work instructions, training materials and recommend changes if needed.
  • Handling Non-compatible cargo (NCS or large and/or heavy packages) skillfully.
  • Recognized for being a safety Champion.
  • Trainer of the Month.
  • A Facer or Sorter of packages: overseeing the conveyor belts that move packages from the unload to the load side.
  • Staying in assigned positions and observing the boxes to prevent them from jamming and slowing down the operation.
  • Use of radios to give and receive call outs to keep the sort running smoothly.
  • Operations as a Tugger: Moving large and/or heavy packages to tugger carts and strap them in place to prevent accidents and mishaps.
  • Deliver packages to their various bay or destination.
  • Scanning of packages.

Ramp Agent

WFS with American Airline
07.2020 - 09.2021
  • Guiding aircraft to and from gates and reversing them for take-off.
  • Placing chocks and cones around aircraft for safety.
  • Loading and unloading luggage and cargo, and performing cabin maintenance services.
  • Scanning of cargo.
  • Worked as a Ramp Agent at an international airport handling aircraft loading and unloading operations.
  • Assisted in the movement of baggage and cargo to and from aircraft.
  • Performed safety inspections on planes and equipment to ensure proper functionality.
  • Adhered to all safety protocols and procedures to maintain a hazard-free work environment.
  • Managed the timely arrival and departure of flights to ensure on-time performance.
  • Collaborated with colleagues to efficiently coordinate aircraft turnaround times.

Customs Officer

Guyana Revenue Authority
02.2015 - 12.2019

Librarian

University of Guyana
01.2014 - 01.2015

Education

Diploma -

University of Guyana

Customs Certificates - undefined

World Customs Organization
01.2018

Courses - undefined

Institute of Business Education
01.2013

Skills

  • Employee training
  • Safety compliance expertise
  • Efficient package handling
  • Problem-solving
  • Collaboration
  • Scanning
  • Cargo handling
  • Aircraft operations
  • Customs processing
  • Risk management
  • Data entry
  • Communication
  • Curriculum development
  • Public speaking
  • Team collaboration
  • Order picking
  • Work area cleanliness
  • Loading and unloading
  • Vehicle loading
  • Route planning
  • Package sorting
  • Material handling equipment
  • Container inspection
  • Warehouse management
  • Cargo unloading
  • Customs requirements
  • Cargo release approvals

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Recently obtaining a Transportation Workers Identification Card (TWIC) and Merchant Mariner Card (MMC).

Personal Information

Title: Trainer/ Safety Specialist

Transportation Worker Identification Credential (TWIC), Merchant Mariner Credential (MMC)

Access to work in secure areas of maritime facilities and vessels. 

Timeline

Cargo Handler

Lufthansa Cargo
02.2025 - Current

Trainer/Safety Specialist

Fedex
08.2022 - 01.2024

Ramp Agent

WFS with American Airline
07.2020 - 09.2021

Customs Officer

Guyana Revenue Authority
02.2015 - 12.2019

Librarian

University of Guyana
01.2014 - 01.2015

Customs Certificates - undefined

World Customs Organization

Courses - undefined

Institute of Business Education

Diploma -

University of Guyana