Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Xavier Paylor

Baltimore,MD

Summary

I am a working student currently working towards a degree in humanities. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Equipped with in-depth understanding of retail work and service standards. Consistently deliver exceptional team performance by training, monitoring and motivating staff to exceed expectations at every turn. Gifted people person able to resolve conflicts and maximize satisfaction with results-driven mindset.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks Coffee
12.2024 - 03.2025
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Controlled the line and crowd with quick, efficient service.

Family Member Caregiver

Private Household
10.2021 - 10.2024
  • Assisted patient with self-administered medications.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Barista Trainer

Starbucks Coffee
08.2021 - 01.2023
  • Empowered employees with the knowledge and abilities necessary to successfully prepare beverages, including custom options and off-menu preparations.
  • Accelerated employee development with a multifaceted training, mentoring, and coaching approach.
  • Fostered a team environment focused on customer satisfaction and efficiency.
  • Stayed on top of dynamic, fast-paced demands by using good multitasking skills and delegating work.
  • Motivated employees to exceed expectations, maintaining high job satisfaction and minimizing turnover with a collaborative atmosphere.
  • Protected customers from illness and cross-contamination by enforcing strict safety procedures.
  • Navigated periods of high volume with a calm demeanor to keep the store operating to standard.
  • Cleaned and prepared areas and replenished supplies to maintain a safe and healthy work environment.
  • Prepared beverages with speed and accuracy to minimize customer wait times.
  • Followed money handling guidelines to verify check total, monitor tip disbursement, and manage cash drawer.

Education

High School Diploma -

Alexandria City High School
Alexandria, VA
06-2021

Skills

  • Utilizing training materials
  • Employee training and surveying
  • Customer relations
  • Strong communication
  • POS system operation
  • Safe food handling
  • Inventory control
  • Activity planning
  • Opening and closing coordination
  • Display case merchandising and presentation
  • Multitasking

LANGUAGE

English

Timeline

Barista

Starbucks Coffee
12.2024 - 03.2025

Family Member Caregiver

Private Household
10.2021 - 10.2024

Barista Trainer

Starbucks Coffee
08.2021 - 01.2023

High School Diploma -

Alexandria City High School

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