Results-driven entrepreneur with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful relationships and managing profitable operations.
Overview
9
9
years of professional experience
Work History
Restaurant Owner
Rebel Breakfast
02.2022 - 07.2023
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Maintained professional appearance and upheld company image while interacting with clients during deliveries.
Conducted regular vehicle maintenance checks to guarantee reliability and safety during transportation of catering orders.
Supported fellow drivers during peak times by picking up additional shifts or covering absences when needed.
Improved order accuracy by thoroughly checking and packing all items before departure for delivery.
Streamlined delivery routes using GPS navigation systems, optimizing efficiency and minimizing delays.
Loaded truck and properly secured items to prevent damage for deliveries.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Recruited, hired, and trained talented staff to fill vacancies.
Managed payroll, daily deposits, and cost controls.
Business Owner
Smoke N Mirrors Hookah Lounge
07.2017 - 03.2021
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality time/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Performed full inventory counts weekly.
Loaded and unloaded trucks for delivery of inventory, ensuring proper handling of items.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Established strong relationships with vendors for consistent supply delivery, maintaining optimal inventory levels at all times.
Bellman
Aria Hotel & Casino
04.2014 - 05.2017
Escorted guests to assigned rooms and transported luggage.
Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
Managed bell carts efficiently, resulting in quick turnaround times for both incoming and departing guests.
Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms.